Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

HOP Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hop-property | Feefo

Zobrazení všech 609 recenzí

Ms Natasha Michaelis

2 years ago

Datum nákupu: 20/05/2023

Co říká Ms Natasha Michaelis o HOP:

The estate agent seemed to know not kuch about the house. Including how old the boiler was or when the rewiring was last done around the house. I asked about why the house and had sold and then been...

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 15/05/2023

Yes, please. Excellent customer service from Olivia. I would recommend over and over.

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Estelle Jones

2 years ago

Datum nákupu: 19/05/2023

Co říká Estelle Jones o HOP:

shocking service

set us up for an appointment for a viewing, then proceeded to allow another group of people to view the property before us and sign for it. Then said that he would get in contact with us about other...

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 18/04/2023

Polite, clear, efficient (viewing)

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Shifa Alrawi

2 years ago

Datum nákupu: 28/03/2023

Co říká Shifa Alrawi o HOP:

Very bad, well not suggests your agency to any one

We were asked to postpone our moving date as maintenance issues not be solved yet

Abi

HOP

2 years ago

Thank you for taking the time to leave your feedback. We understand that you are due to move into a property with us and requested some maintenance to be completed prior to move in. The maintenance request is with the landlord as he is due to complete the work, we have however been notified that the work unfortunately was delayed. To ensure we honoured your request we did offer to postpone the move in date so the property could be ready for when you move in. We fully understand the frustration and inconvenience this may have caused and are doing what we can get your moved into the property with the work completed asap. If you would like to discuss this further, please do contact James on 0113 322 32000. Thank you again for your time. Best wishes, HOP

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 13/04/2023

poor customer service and support

Abi

HOP

2 years ago

Hi there, thank you for taking the time to leave a review. We understand that due to circumstances out of our control, the landlord has been required to vacate all tenants from the building you let within with a 3month + notice period. We fully appreciate the frustration and upset this may have caused you and we will continue to do all we can to help you find alternative accommodation. If you would like to discuss this further, please don't hesitate to call our team on 0113 322 9323. Thank you. HOP

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 16/03/2023

The people are so lovely and understanding. Of course i will recommend them to friends.

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 14/03/2023

Excellent from the initial phone call to the Pudsey/ stanningley office , welcoming& efficient & on viewing Joe was really pleasant& informative, enthusiastic & able to present other property for me...

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 25/02/2023

HOP was prompt in keeping appointment but they couldn't secure any property for rent for me till this moment

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Veronica Henry

2 years ago

Datum nákupu: 18/03/2023

Co říká Veronica Henry o HOP:

Excellent professional, great delivery

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Neobdržel/a jste pozvánku k recenzi?

O HOP

Let Leeds is now HOP, offering Student and Professional Lettings, Sales and Block Management all under one roof. Creating happy homes is at the heart of our business. Whether you are looking for a student or professional property to rent or a home to buy, we’ll help you find a home to love. We also offer a full suite of property services including sales, refurbishments, property management and block management. Welcome to the Home of Property.

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01133202000

Coburg House, St Andrews Court, Leeds, West Yorkshire, LS3 1JY, United Kingdom

Proč věřit recenzím Feefo?