Good price for the cover I wanted
But never know how good the policy is till you have to make a claim
0
Sdílet
RM
Richard Mcintyre
Ověřeno Feefo
GBR
4 months ago
Co říká Richard Mcintyre o Holidayrisk:
Easy to do
Easy to set up very lush price and great customer service.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 months ago
On this occasion it wasn't needed so unable to review it properly, hence 4 stars
0
Sdílet
PE
Paul Evans
Ověřeno Feefo
GBR
4 months ago
Co říká Paul Evans o Holidayrisk:
Good value for money
0
Sdílet
GD
Gary Drewry
Ověřeno Feefo
GBR
4 months ago
Co říká Gary Drewry o Holidayrisk:
Pristine
Pristine
0
Sdílet
RD
Richard Dubois
Ověřeno Feefo
GBR
4 months ago
Co říká Richard Dubois o Holidayrisk:
Very good travel insurance company
Very professional approach when we had some enquiries, I'm coming back to get another year cover.
0
Sdílet
PC
Paul sweetTrusted Customer
Ověřeno Feefo
4 months ago
Co říká Paul sweetTrusted Customer o Holidayrisk:
Holiday peace of mind
Very happy with me service revived from holiday risk as I have a medical problem they dealt with this promptly and at a very reasonable price.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 months ago
Disgusting
Disgusting-It took over a week to even register my claim. I was kept on hold on several occasions for over 45 minutes only to be told they cannot find my policy number. I had to return early from my...
Přečíst další
Customer Services
Holidayrisk
4 months ago
We are extremely sorry for your personal loss and offer our sincere condolences to you and your family during this very difficult time.
We deeply regret the additional distress and inconvenience you experienced while trying to register your claim. Unfortunately, on the day you contacted the claims team they were experiencing technical system issues, which impacted the ability to locate policy details and resulted in extended waiting times. We fully acknowledge how unacceptable this was, particularly given the sensitive and urgent circumstances.
Please accept our sincere apologies for the inconvenience caused and for the time you were forced to spend dealing with this matter, which should have been devoted to being with your mother. This is not the level of service we strive to provide, and we are very sorry that we fell short on this occasion.
Your feedback has been noted and shared with the relevant teams so that we can work to prevent this from happening again.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
