Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Very disappointing

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

0

ME

MRS LAURA EWART

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS LAURA EWART o Hobbs:

Item not received

I still have not received my item

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Recenze produktu

0

MB

MRS LESLEY BRECKENRIDGE

Lytham St Annes

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS LESLEY BRECKENRIDGE o Hobbs:

Excellent service!

Excellent service. Speedy despatch, very good packaging, brilliant delivery timescales.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

Great service

Excellent and easy to follow website. Quick delivery and love the jacket I bought.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 01/04/2021

Very classy looking wedges

Great quality for the price. True to size and just as shown in the picture.

Recenze produktu

0

MA

MRS MARGARET AITKEN

4 years ago

Datum nákupu: 05/04/2021

Co říká MRS MARGARET AITKEN o Hobbs:

Prompt delivert

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Excellent & prompt service

Excellent service. Goods arrived before I expected & I was kept fully informed of delivery progress.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MO

MISS RHIYOMA OGADAKO

4 years ago

Datum nákupu: 01/04/2021

Co říká MISS RHIYOMA OGADAKO o Hobbs:

Thank you for my birthday voucher.

Pleasant experience. Lovely jacket bought with a birthday voucher from Hobbs. Thank you very much.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MD

MRS JANICE DERRY

Croydon

4 years ago

Datum nákupu: 01/04/2021

Co říká MRS JANICE DERRY o Hobbs:

Very nice jeans. Nice quality.

They arrived within a few days and very cheap delivery charge but, just found out you can buy Hobbs from M&S now who have an amazing online service and return system. The jeans are a lovely fit with...

Přečíst vše

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

MOLLY CHINOVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

BAYVIEW MIDI DRESSVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuOrder never received and no notification from Hobbs

SASKIA TRENCHVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuItem has not even been delivered

CASEY BALLERINAVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery comfortable, soft leather. Lovely shoe.

FREDA TRAINERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuSoft luxurious leather. Wore the trainers for the first time for a full day and were very comfy.

VESPA ESPADRILLEVíce recenzí pro tento výrobek (29)Prohlédnout si stránku výrobkuLovely wedges. Look just as the picture. Only thing is I’ve had to punch more holes in the strap as I have small ankles.

BAILEY LOAFERVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuLovely shoes, comfortable

MARA TRAINERVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuLovely soft leather trainers. Very comfortable & are a true to size fit. Looking forward to wearing them.

HARPER SQ JACKETVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuSimply beautiful! Love it.

GIA SCULPTING JEANVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLove these jeans as they have enough stretch in them without them going baggy. Very nice quality.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?