Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Quick service,thanks

Recenze produktu

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

The service via the website matches the excellent service you receive in store

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

0

MK

MRS OLIVIA KYBETT

London

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS OLIVIA KYBETT o Hobbs:

Always very pleased with my purchases from Hobbs, with a discount too

Excellent service as usual from Hobbs

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/03/2021

I was charged + 284 euro taxes, customs which was not highlighted anywhere in the ordering process by Hobbs, not transparent, so I am disappointed in Hobbs, My advice is don't order from Hobbs if...

Přečíst vše

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 05/04/2021

Excellent

From the lady that took my order by phone and the quality of the dress when it arrived , it could not be bettered

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Lovely goods and quick service

Item arrived swiftly, nicely packed and looking good straight from the box. Just as described. Very pleased with the purchase.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

ML

MRS MAUREEN LIVESEY

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS MAUREEN LIVESEY o Hobbs:

Didn’t receive a confirmation email, until after I chased it up with an on line chat.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation that your order had arrived in store, we will be passing this feedback onto the store to take into consideration for the future. I can see your order has now been collected, we hope you are happy with your item. Kind regards,

Recenze produktu

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

Jewel in the making

Easy to find what you want on the website. Delivery expensive if you don't spend a certain amount. Good product detail, and feedback from customers.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

GE

Gefjac

Durham

4 years ago

Datum nákupu: 05/04/2021

Co říká Gefjac o Hobbs:

Spring Essentials

Online order delivery was well packaged and delivered as the updates advised. Quality of items was usual Hobbs high standard which I have come to rely on and was not disappointed on this occasion.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 05/04/2021

Good info on delivery. Clothes good quality and true to size

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

TONICHA DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSizes were unsuitable.12 too small,14 too big

TONICHA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuSizing was not suitable for me

PETITE CLARICE DRESSVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent service as usual

HACKNESS WOOL JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

ROSA TWEED DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

STRIPED SONYA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

COLETTE TOPVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobku

HOLLIE TRAINERVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobku

ROSA TWEED JACKETVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkushock additional custom charges

SUZANNA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuAs I said the material and the way it was made was excellent

BESS SKIRTVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuLovely skirt that will be right for a number of occasions. Fits nicely.

JEMMA BALLERINAVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuBeautiful shoes but unfortunately too tight for me, and not soft enough so no give . Really wanted Prior ballerina which I know fit perfectly, but are no longer available in black patent. Please...Přečíst vše

HEATHER EARRINGVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuLove these pearl earrings, just what I was looking for very understated, subtle, put them on and forget about them. Good with any outfit.

BEKI EARRINGVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGood quality, stylish and fun lovely to wear goes with everything. Happy with these earrings.

TILLY EARRINGVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuReally lovely earrings goes with a necklace and bracelet that I have. Good quality, fun and stylish. Enjoy wearing these.

MARYAM SCARFVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuLovely light weight linen. Looks great with denim jacket or sweaters keeping a casual outfit slightly more smart. Also looks good with last summer’s navy jersey blazer!!

STRIPED SONYA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuOrdered more than one size.

LUCIANA BLOUSEVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuPretty blouse which would be a useful wardrobe standby for smart to casual wear I just did not suit the colour. Light weight fabric ideal for those warmer days & would be lovely for holidays with...Přečíst vše

JACQUI TROUSERSVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuGood quality.well styled.

MOLLY CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGood sizing. Good quality.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?