Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

Just as I knew it would be

The bag arrived on time and well packaged.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

Nice to have American sizes as well as British.

I liked how you had a section with American sizes. The dress I ordered arrived quickly. I had to return it and buy a different size, but the instructions for returns were easy to follow and process...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 28/03/2021

Products always of good quality, style and value.

Clothing came well packaged in a box. Garments weren’t creased having been packed in tissue. Although this package took longer to be delivered than normal, when I rang customer service they were...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Great easy to wear dress!

Easy to order and delivered well packaged .

Recenze produktu

0

MS

MRS JUDY SOUTHALL

Cumbria

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS JUDY SOUTHALL o Hobbs:

Great service.

As always, Hobb offers a first class delivery service. Everything comes beautifully wrapped and protected. Have yet to be disappointed.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MA

MISS CYNTHIA ADUAMOAH

4 years ago

Datum nákupu: 01/04/2021

Co říká MISS CYNTHIA ADUAMOAH o Hobbs:

I liked everything. Quality clothes excellent service. I will buy from them again.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

Good quality and great service

Beautifully packed, sadly one item didn’t fit. Top quality and easy return process. Will definitely buy again from Hobbs.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/03/2021

Disappointed with the variable quality

The process of ordering and time to deliver were very good, but some of the cashmere wool jumpers I had ordered were so thin you could see the pattern of my top through them. Sent back 3 of 4 jumpers...

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Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service you have received, I am very sorry to hear that you are less than satisfied with the quality of your Cashmere jumpers as this is far from the standard of service we strive to provide, I hope you have since received a full and swift refund for these along with being able to find a more than suitable replacement. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Very disappointing

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

0

Recenze společnosti Hobbs

BACKPACKVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuLiked the hidden external pocket but thought that the flap could have a more secure closure than a simple magnet given when worn on the back it would be easy to lift undetected. Good size overall....Přečíst vše

MARCELLA BEADED DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuVery high quality material.

BETTIE TOPVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuFits well but have yet to really wear it as not warm enough. Bright ,bold design.

DARCY JACKETVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGood quality, colour and weight. Be aware that it is short in the body as that is the style of it. Great compliments when I wore it. A very useful cardigan/ jacket to wear with jeans.

JENNY DENIM DRESSVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuGreat dress to transition from lockdown casual to a dress . Easy to wear and can be dressed up or relaxed with trainers .

ABBIE BELTVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuA very smart looking belt. I love the fact that the buckle is covered in the same suede. Just adds that finishing touch. Sets it apart from other belts.

CECILE DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

LIZZIE DRESSVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobku

MABEL TOPVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat quality and good fit, maybe a tad larger than expected

GAEL TROUSERVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkuGreat item, sadly didn’t fit, too big.

COURTNEY SWEATERVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSo thin you could see the pattern of the top through it.

AUDREY SWEATERVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuThin material so that pattern of the top underneath showed through

COURTNEY WOOL SWEATERVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuToo thin in the pale blue colour. You could see the pattern of my top through it.

COURTNEY WOOL SWEATERVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuIn the navy blue this is a great jumper. Fits well, feels soft and the fabric seems thicker than the other colours.

MOLLY CHINOVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

BAYVIEW MIDI DRESSVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuOrder never received and no notification from Hobbs

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?