Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

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MRS JUDY SOUTHALL

Cumbria

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS JUDY SOUTHALL o Hobbs:

Great service.

As always, Hobb offers a first class delivery service. Everything comes beautifully wrapped and protected. Have yet to be disappointed.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MA

MISS CYNTHIA ADUAMOAH

4 years ago

Datum nákupu: 01/04/2021

Co říká MISS CYNTHIA ADUAMOAH o Hobbs:

I liked everything. Quality clothes excellent service. I will buy from them again.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

Good quality and great service

Beautifully packed, sadly one item didn’t fit. Top quality and easy return process. Will definitely buy again from Hobbs.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/03/2021

Disappointed with the variable quality

The process of ordering and time to deliver were very good, but some of the cashmere wool jumpers I had ordered were so thin you could see the pattern of my top through them. Sent back 3 of 4 jumpers...

Přečíst vše

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service you have received, I am very sorry to hear that you are less than satisfied with the quality of your Cashmere jumpers as this is far from the standard of service we strive to provide, I hope you have since received a full and swift refund for these along with being able to find a more than suitable replacement. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/04/2021

Very disappointing

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

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ME

MRS LAURA EWART

4 years ago

Datum nákupu: 06/04/2021

Co říká MRS LAURA EWART o Hobbs:

Item not received

I still have not received my item

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Recenze produktu

0

MB

MRS LESLEY BRECKENRIDGE

Lytham St Annes

4 years ago

Datum nákupu: 02/04/2021

Co říká MRS LESLEY BRECKENRIDGE o Hobbs:

Excellent service!

Excellent service. Speedy despatch, very good packaging, brilliant delivery timescales.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

Great service

Excellent and easy to follow website. Quick delivery and love the jacket I bought.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 01/04/2021

Very classy looking wedges

Great quality for the price. True to size and just as shown in the picture.

Recenze produktu

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Recenze společnosti Hobbs

ABBIE BELTVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkuA very smart looking belt. I love the fact that the buckle is covered in the same suede. Just adds that finishing touch. Sets it apart from other belts.

CECILE DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

LIZZIE DRESSVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobku

MABEL TOPVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat quality and good fit, maybe a tad larger than expected

GAEL TROUSERVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkuGreat item, sadly didn’t fit, too big.

COURTNEY SWEATERVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSo thin you could see the pattern of the top through it.

AUDREY SWEATERVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuThin material so that pattern of the top underneath showed through

COURTNEY WOOL SWEATERVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuToo thin in the pale blue colour. You could see the pattern of my top through it.

COURTNEY WOOL SWEATERVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuIn the navy blue this is a great jumper. Fits well, feels soft and the fabric seems thicker than the other colours.

MOLLY CHINOVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

BAYVIEW MIDI DRESSVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuOrder never received and no notification from Hobbs

SASKIA TRENCHVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuItem has not even been delivered

CASEY BALLERINAVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery comfortable, soft leather. Lovely shoe.

FREDA TRAINERVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuSoft luxurious leather. Wore the trainers for the first time for a full day and were very comfy.

VESPA ESPADRILLEVíce recenzí pro tento výrobek (29)Prohlédnout si stránku výrobkuLovely wedges. Look just as the picture. Only thing is I’ve had to punch more holes in the strap as I have small ankles.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?