Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/04/2021

No complaints

Great service - no complaints - but are relatively slower for standard delivery than many other retailers.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MB

MRS JULIE BURDEN

4 years ago

Datum nákupu: 13/04/2021

Co říká MRS JULIE BURDEN o Hobbs:

Fast delivery. Everything exactly as described and consistent sizing.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

I have always had great service from Hobbs all the years I’ve been shopping there. My goods are very well presented when I do click and collect, not all bundled into a bag or creased to death! The...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MB

MRS STEPHANIE BLAKE

4 years ago

Datum nákupu: 13/04/2021

Co říká MRS STEPHANIE BLAKE o Hobbs:

hobbs

website confusing i shop loads on line.as i dont like the oxford store.very unproffesinal rude intimidating .i have bought loads on line.been a customer for years.the experience of the shop had put...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Disappointing service

Irish orders shouldn’t have to pay customs/ duties. At the point of payment I was not told about the extra duties I would have to pay even though I paid through Euro on your website! I was utterly...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/04/2021

Amazing smell

Wonderful birthday treat thank you so much

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Disappointed with the sizing of the clothes

Disappointed with the sizing of the clothes. Have purchased dresses and tops before and was always happy with the size and cut .

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback, I am very sorry to hear that you were less than satisfied with the sizing of your purchases, I can confirm that I have requested this be checked by our garment technicians to ensure that we are providing the most accurate sizing information possible for all of our garments on our website. I hope you have since returned the less than perfect fitting items for a full refund. Kind regards,

Recenze produktu

0

MB

MRS BRENDA BENNETT

Tiverton

4 years ago

Datum nákupu: 13/04/2021

Co říká MRS BRENDA BENNETT o Hobbs:

A smart little jacket.

Great on line service from Hobbs. Standard postage and my purchase arrived in just two days.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/04/2021

Beautiful colour and comfy!

Easy to order and kept updated re despatch etc.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 11/04/2021

Ordered click and collect, took my money but no goods

I order my goods to click and collect and I was given several estimations through your online chat as to when I could collect them. After each date passed I emailed and was told several versions of a...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

0

Recenze společnosti Hobbs

JULIE ESPADRILLEVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuI found these to be quite stiff and therefore not comfortable to wear for long periods. Sent them back.

SIDONIE SWIMSUITVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNice quality swimsuit in a flattering style.

SKYLAR HATVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGreat hat to take on holiday (when we can!) and folds flat to take in luggage and can dress it up with your own scarf.

ELIZA BELTVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove this belt - goes with everything - I bought a large as am size 14. It is on the long side. So if you don't want a long tail, you may want to size down.

CARRIE BOLEROVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobkuLovely bolero jacket. Good quality, soft and easy to wear.

ALBA DRESSVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobku

ALYA SHIFT DRESSVíce recenzí pro tento výrobek (42)Prohlédnout si stránku výrobku

UNA DRESSVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobku

NALA DRESSVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuPerfect! It was very quick, the dress was hanging on its hanger and nicely covered, I did not have to take it to dry cleaner to have the creases ironed out.

MAEVE BUTTON NECK TOPVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkunice its ok looks quite smart but over priced.and i like the button feature makes it look more special

DIANA DRESSVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuBeautiful dress. Disappointing that the price did not include customs/ duties.

HAMPSTEAD CANDLEVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAmazing service and I love it

PIXIE COTTON T SHIRTVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuFelt like a medium than an extra large

CALA BLOUSEVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuLovely colour but sizing wrong

PRINTED PIXIE TEEVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuDefinitely not an extra large more like a medium

PIXIE COTTON T SHIRTVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuFelt like a medium rather than an extra large

HACKNESS WOOL JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuThis is a smart, versatile and well designed jacket which can be dressed up or down. I’m a size 12 but always size up to a 14 for jackets. Very pleased.

JULIE ESPADRILLEVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuWell made with soft suede in a beautiful deep Emerald Green. Comfortable and not too high a wedge.

CARLY DRESSVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuI have no goods yet to fully review I feel angry that you have my money yet have made no effort to get me my goods

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?