Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Zobrazení všech 67,739 recenzí

MRS MARY NUGENT

4 years ago

Datum nákupu: 13/04/2021

Co říká MRS MARY NUGENT o Hobbs:

Damagedbox

The packaging was badly damaged. Don't know if it was the fault of the courier or if the fault originated in Hobbs ware house. The box had a hole and a deep tear and the tissue paper in which the...

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Panashe C

Hobbs

4 years ago

Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment Packaging arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,

Recenze produktu

MRS ANN MONAGHAN

Wirral

4 years ago

Datum nákupu: 16/04/2021

Co říká MRS ANN MONAGHAN o Hobbs:

Well pleased.

Pleased with the service, delivery time and well packed. Very pleased with jumper at a discount price too. Would use again.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Easy refund

Although the dress was not suitable, a refund was given immediately I used the free Returns option.

Connie Haughton

Hobbs

3 years ago

Hi! I'm sorry to hear the dress wasn't what you wanted, however, I am glad that the refund process went smoothly! I hope you managed to find a better suited outfit. Thank you for taking the time to leave us feedback! Kind regards,

Recenze produktu

MS DA MATTHEWS

4 years ago

Datum nákupu: 17/04/2021

Co říká MS DA MATTHEWS o Hobbs:

Loved the coat, was perfect BUT soooo itchy. Had to return

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.Kind regards.

Recenze produktu

MS JULIA LEONARD

4 years ago

Datum nákupu: 12/04/2021

Co říká MS JULIA LEONARD o Hobbs:

Didn’t get email confirmation after order was placed

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation that your order had arrived in store, we will be passing this feedback onto the store to take into consideration for the future. I can see your order has now been collected, we hope you are happy with your item. Kind regards,

Recenze produktu

MISS ALISON NOYES

4 years ago

Datum nákupu: 18/04/2021

Co říká MISS ALISON NOYES o Hobbs:

Good service but ...

The service was quick and efficient BUT the jumper was packed in plastic and with quantities of polystyrene pieces. This is not acceptable; other companies now pack exclusively in paper or cardboard.

Emily Edwards

Hobbs

3 years ago

Hello there, thank you for your feedback. I am sorry to hear that you was not satisfied with the packaging of our items. We will be sure to be aware of this in future.

Recenze produktu

MRS ELIZABETH MCCORMICK

4 years ago

Datum nákupu: 17/04/2021

Co říká MRS ELIZABETH MCCORMICK o Hobbs:

easy to order and really quick delivery. goods received were up to expectation

Emily Edwards

Hobbs

3 years ago

Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 09/04/2021

Good service; excellent goods

Efficient and effective service, even when things didn’t go exactly right

Emily Edwards

Hobbs

3 years ago

Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/04/2021

Helpful staff, good service.

Very helpful locating the dress I had seen online. Ordered and delivered to my home in the time frame suggested.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you were able to find the dress you wanted with the aid of our staff! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

MRS CATHERINE POWELL

4 years ago

Datum nákupu: 16/04/2021

Co říká MRS CATHERINE POWELL o Hobbs:

Beautifully made clothes with a perfect fit and fabulous fabrics. Delivery was very quick, exceptional service

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Zobrazit všechna média (115)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hobbs

ROSA TWEED DRESSVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuThe dress is beautiful. The emerald green material is very bright and a lovely contrast against the navy. Beautiful fringing around the waist and the brass buttons on the shoulders finish the...Přečíst vše

JUNE COTTON SWEATERVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuReally pleased nice soft material and colour.

ADA DRESSVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuPretty dress, but sleeves were not long enough for me

FRAN COATVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGood service. Very quick.

PETITE CARMEN COATVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuVery pleased with way coat was packed for deliver and the petit fit

PENNY SWEATERVíce recenzí pro tento výrobek (41)Prohlédnout si stránku výrobkuThe jumper is heavenly! Beautiful finish and fit. Just what I wanted.

CELIA SCALLOP SWEATERVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuexcellent was as expected

BEATRIX DRESSVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuPerfect fit, design was right for a significant day dress

SKYE SILK FLORAL DRESSVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuWell made, good quality and as it appeared online.

KATHLEEN JACKETVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGorgeous fabric and beautiful fit

BETH BLOUSEVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuFits is perfect, very well made

LIV TOPVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuPerfect addition to my work wardrobe

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?