I purchased the book as new, but when I received it, it had a large tear in the back cover. This book was purchased as a gift. I emailed Hive and they did not reply. Very disappointed with the...
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Serena Nye
Hive
3 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
3 months ago
Thank you for your recent email, the issue has now been resolved and I have received a refund.
Recenze produktu
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Serena Nye
Hive
3 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
3 months ago
Thank you for your email, the issue has been resolved and I have received a refund.
Datum nákupu: 14/02/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
Quick and clear
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback, we appreciate your lovely comments. We welcome you back to Hive soon :-)
Recenze produktu
Serena Nye
Hive
3 months ago
Thank you for your 5 star product review :)
Datum nákupu: 19/02/2026
0
Sdílet
BS
Brian Steedman
Ověřeno Feefo
GBR
3 months ago
Co říká Brian Steedman o Hive:
Good service, excellent processing and fast delivery. Would LOVE a more developed provision of information about non-fiction.
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)
Recenze produktu
Serena Nye
Hive
3 months ago
Thank you for your order and your 5 star product review :-)
Serena Nye
Hive
3 months ago
Thank you for your order and your 5 star product review :-)
Datum nákupu: 15/02/2026
0
Sdílet
SC
Stephen C
Ověřeno Feefo
ATA
3 months ago
Co říká Stephen C o Hive:
Swift delivery, well packaged. I'm glad they used Royal Mail, who (unlike many other couriers) have not yet lost the skill of ringing a doorbell.
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. Enjoy your purchase :-)
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.