Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hiscox Insurance Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,896 recenzí

Trusted Customer

telford

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Great cover and everything i required but documents still not received 3 weeks after paying premium.

Phil Thorn

Hiscox Insurance

10 years ago

Thank you for the feedback. We will look into why you didn't receive your documents via post. I know one of our team contacted you on Saturday to email through the documents. If you have any questions, please do contact us and thanks again for choosing Hiscox.

Důvěryhodný zákazník

10 years ago

Good value but an incomplete system which requires further action by the end user

good service overall but as yet I have not been emailed copies of my insurance documentation which is extremely annoying as I will now have to chase you for them when I am flat out and really do not...

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Simon

Hiscox Insurance

10 years ago

I am sorry that we have not met your expectations and would like to address this for you immediately. We have attempted to contact you on a number of occasions this week but unfortunately we have been unable to speak to you, please can you confirm a suitable time to contact you by emailing zen.harris@hiscox.com so we can confirm your details so we can send you the documents you require.

Trusted Customer

Kent

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Purchasing Fine - but I'm buying the Claims Services

Purchasing was easy - time will tell if I have to make a claim.

Trusted Customer

Essex

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Clear & Simple to use

Trusted Customer

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Straight forwards

Found the website easy to navigate and there were lots of options to tailor the product to my business needs. Felt the pricing was competitive and would happily recommend to others.

Trusted Customer

London

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Coverage is reducing and price keeps going up.

Renewal price £200 higher than New Business. The system is stopping me from generating a new quote before the policy expires. After the policy expire, the quote I got was £200 lower. Obviously...

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Phil Thorn

Hiscox Insurance

10 years ago

Thanks for the feedback. We are constantly changing our products and the questions we ask to enhance the price and cover we offer. We automatically move customers onto the latest version of our policy at renewal and encourage existing customers to contact us. Providing some new information can ensure you get the best possible price.

I understand you have purchased a new policy - thank you for continuing to use Hiscox to protect your home and possessions.

Důvěryhodný zákazník

10 years ago

Easiest form I have ever come across

Trusted Customer

Scotland

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

A very simple and straightforward process

I thought it was very easy to use - a simple and straightforward process that made it easy to get a quote and then purchase the insurance

Trusted Customer

London

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Very competitive priced insurance when compared against other high- end insurance companies

Trusted Customer

Norwich, Norfolk

10 years ago

Co říká Trusted Customer o Hiscox Insurance:

Easy online experience and best price - recommended

The best I found - recommended

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hiscox Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?