Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Headout Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

8 years ago

Nice experience

Datum nákupu: 14/04/2018

0

Důvěryhodný zákazník

8 years ago

Simple to use and no problems

Datum nákupu: 26/01/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Headout made the ticket purchase easy, the person was outside of the theater in the spot that was indicated, and I was very pleased with the service.

Datum nákupu: 18/01/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Women looked unprofessional but was easy to stop with best.

Customer Success

Headout

8 years ago

Hi Melissa,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and we will make sure you see a more professional host waiting for you at your next show. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 01/04/2018

0

Důvěryhodný zákazník

8 years ago

Good service

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 01/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Nice

Customer Success

Headout

8 years ago

Hi Jatin,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 10/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

always great seats....

Customer Success

Headout

8 years ago

Hi Marcelle,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 23/03/2018

0

Důvěryhodný zákazník

8 years ago

On time delivery

Customer Success

Headout

8 years ago

Hi ,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 22/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Great service

It was great. Easy pick up of tickets and we almost felt guilty about going ahead of everyone who had been waiting in line for hours.

Recenze produktu

Datum nákupu: 01/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Bad service

We tried calling your Netherlands, UK and France phone number - always the same message and noone answered the call. Noone ever answered the life chat either. I got response to my e-mail the day...

Přečíst další

Customer Success

Headout

8 years ago

Hi Silviya,

We are extremely sorry to hear about your experience with Headout. Firstly, I’d like to thank you for taking the time out to give us this feedback. I would like to let you know that the reason for the delay was due to the fact that we were facing more than heavy volumes. We are currently working towards avoiding such delays going forward. The entire amount paid for the reservation has been refunded.We regret any inconvenience that has been caused.Thank you very much for your feedback again and as ambitious as I may sound, I hope you try us out again.

Warm regards,

Sam

Customer Experience Specialist

Recenze produktu

Datum nákupu: 10/02/2018

0

Recenze společnosti Headout

Aladdin - Center OrchestraVíce recenzí pro tento výrobek (37)Prohlédnout si stránku výrobkuAladdin was awesome! Balcony seats were very steep.

Ski Dubai: Polar Pass - Access to Park & RidesVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuNice place to visit.but not given access to see penguin march though mention in ticket

Best Aquariums in DubaiVíce recenzí pro tento výrobek (45)Prohlédnout si stránku výrobkuNice one. Good service provided

Three Tall Women - OrchestraVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Anastasia - OrchestraVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?