Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Headout Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/headout | Feefo

Zobrazení všech 2,527 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/08/2017

Great service at good price

Price was good personal delivery convenient

Důvěryhodný zákazník

7 years ago

Datum nákupu: 20/05/2017

Great app

Very convenient

Recenze produktu

Valued User

the Netherlands

7 years ago

Datum nákupu: 06/08/2017

Co říká Valued User o Headout:

Prima actie, scheelt veel tijd

De dienstverlening op zich was prima maar er bleek voor de kinderen géén audioguide bij te zitten. De controleur van de kaartjes sprak zo slecht Engels dat ik geen discussie met hem kon aangaan....

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Customer Success

Headout

7 years ago

Hey,

Apologies for any trouble faced at the venue. Please note that although entry for children is free, if you wish them to have an audio guide, you must purchase this at the venue itself at a price of 5 Euros we believe. We're glad, however, that you were able to skip the line and enjoy the Catacombs. Thank you for taking the time out to leave a review.

Sincerely,

Viraaj

Head-Customer Success

Recenze produktu

Valued User

7 years ago

Datum nákupu: 17/08/2017

Co říká Valued User o Headout:

Easy and quick

It was really easy to find and quick to get the tickets. The entrance to the catacombs is super close and the audio guide is convenient.

Swati

Headout

7 years ago

Hi Gabriela,

We are glad that you found the process easy and transparent. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Důvěryhodný zákazník

7 years ago

Datum nákupu: 25/08/2017

I would love to see more offers n discounts on adventure n entertainement category

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 06/08/2017

Respect your clients or lose them!

Stop harassing me with emails and fake offers!!

Customer Success

Headout

7 years ago

Hey,

Our sincerest apologies is you have been receiving excessive marketing emails from Headout since you made your booking. It was not our intention to inconvenience you in any way. We have since removed you from our mailing list in order to not disturb you further. Kindly note that this takes about 5 working days to reflect in our system so please ignore any emails you receive from us in the meanwhile. We're very sorry once again.

Sincerely,

Viraaj

Head- Customer Success

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/06/2017

Excellent service especially the online chat facility is very good. I really hope headout is available for all the tourist friendly countries.

Recenze produktu

Valued User

7 years ago

Datum nákupu: 22/08/2017

Co říká Valued User o Headout:

Misleading Ad - Questionable Business Ethics

This was the first time I used Headout as a service. And I would not recommend it to anyone. In fact I would dissuade people from using this service. My partner and I traveled to Versailles, with...

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Customer Success

Headout

7 years ago

Hey Felicia,

Thank you for writing in to us.

Kindly note that, for the ticket you purchased, the gardens of Versailles are including and are open from 8:00 AM to 8:30 PM, except for, as stated on our website and the official website of the Versailles, on the days of Grandes Eaux and Musical Gardens (from April to October), Versailles Passport ticket is required to visit the gardens. The Musical Gardens show happens every Friday and it is on these days that entrance to the gardens requires an additional ticket. Since the date of your booking was September 8th, a Friday, that explains why the gardens weren't included during your visit. Apologies for any confusion caused.

Sincerely,

Viraaj

Head- Customer Success

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 29/06/2017

great!!!!

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/06/2017

the best possible customer service under unfortunate circumstances

I actually had to cancel my trip due to circumstances beyond my control, but Headout refunded my purchase, so they provided the best possible customer service under the circumstances.

Viraaj

Headout

7 years ago

Hi,

Its a pleasure to serve you. We are glad that you were pleased with our services. Headout is all about making travel more fun and spontaneous. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Headout

One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

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+13478970010

2nd Floor, Sona Towers, Hosur Main Road, Above Soho St., Bengaluru, Karnataka, 560029, India

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Headout

Catacombs: Priority Access with AudioguideVíce recenzí pro tento výrobek (245)Prohlédnout si stránku výrobkuAmazing experience! Would definitely explore again

Skip the Line Catacombs Tickets with AudioguideVíce recenzí pro tento výrobek (245)Prohlédnout si stránku výrobkuAankopen ging prima alhoewel de site erg traag was. Heb de aankoop door een Frans iemand laten doen omdat het soms erg onduidelijk was.

Dubai Dolphinarium: Illusion & Dolphin and Seal ShowVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobku

1984Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAwful harassment zzzzzzzzzzzz

Burj Khalifa - At the Top (Level 124 & 125)Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobku

Versailles Skip the Line - Priority Access with Audioguide TourVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuPlease see above comments.

Catacombs: Priority Access with AudioguideVíce recenzí pro tento výrobek (245)Prohlédnout si stránku výrobkulove thissssssssssssssssssssssssssssssss

Catacombs: Priority Access with AudioguideVíce recenzí pro tento výrobek (245)Prohlédnout si stránku výrobkuI actually had to cancel my trip and didn't use the tickets. But when I reschedule I plan to use them again to buy tickets to this venue.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?