Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Headout

VU

Valued User

Macau China

8 years ago

Co říká Valued User o Headout:

Convenient and easy

Convenient to access tickets and the Louvre. Good service and fast.

Recenze produktu

Datum nákupu: 02/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

ok

Datum nákupu: 27/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Cheated me! Did NOT give me seat tickets I paid for! So angry!

They did NOT give us the seats we paid for! We paid for 1G 3G 5G, which were on the aisle center and they gave us terrible seats on the far side, against the wall in 25G 27G 29G. This was a bait and...

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Recenze produktu

Datum nákupu: 30/03/2018

0

Důvěryhodný zákazník

8 years ago

Cheap but only ok

Slow or sometimes no response

Customer Successs

Headout

8 years ago

Hello! We are very sorry to hear this. Due to high volumes, we tend to take a little longer to tend to everyone's requests. Rest assured, we are staffing rapidly and we hope that we can achieve faster response rates as soon as possible.

Thank you so much for taking the time to leave us a review. We hope to see you soon and give you the hassle free, spectacular experience that you rightfully deserve.

Have a great day!

Datum nákupu: 04/02/2018

0

Důvěryhodný zákazník

8 years ago

I felt like I was misled when purchased tickets stating skip the line but still had to stand in lit for over an hour then be told through your rep it was actually skip the ticket line BUT had to...

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Customer Successs

Headout

8 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

We hope to see you again.

Have a great day!

Recenze produktu

Customer Successs

Headout

8 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers. Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.We hope to see you again.

Have a great day!

Datum nákupu: 25/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

1.5 hour wait even after "skip the line" pass bought. Better to buy direct from catacombs website

Datum nákupu: 27/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

I literally tried to cancel this 2 minutes after clicking yes. Live chat has been offline. Sent several emails to support and did not get any replies. And now, seeing this feedback request?? Please...

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Recenze produktu

Datum nákupu: 31/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Better communication could improve customer satisfaction!

I booked my tickets before understanding how I would get the tickets in hand. I was uncomfortable with the pick up at first and tried to call and email for more information but couldn't reach anyone...

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Recenze produktu

Datum nákupu: 28/03/2018

0

VU

Valued User

New York

8 years ago

Co říká Valued User o Headout:

Emailed me to let me know they were arriving shortly with our tickets, also came up with idea of having our picture taken in front of venue. Real nice lady and great service!

Recenze produktu

Datum nákupu: 07/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Good deal, easy to find our host to get tickets before the show! Highly recommend!

Recenze produktu

Datum nákupu: 01/03/2018

0

Recenze společnosti Headout

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayDalší recenze tohoto produktuProhlédnout si stránku výrobkuQuick and easy and very convenient to the entry with no waiting

WickedDalší recenze tohoto produktuProhlédnout si stránku výrobkuAgain, I paid for specific seats so that my kids could see the show and we could sit behind our friends the tickets that were given to me by the headout guy outside (who seemed very nice. I don’t...Přečíst další

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayDalší recenze tohoto produktuProhlédnout si stránku výrobkuPlease send me my refund.

School of Rock - Center OrchestraDalší recenze tohoto produktuProhlédnout si stránku výrobkuFantastic!! I highly recomend this show!

Chicago - Center OrchestraDalší recenze tohoto produktuProhlédnout si stránku výrobkuFabulous show! Highly recommend .......

School of Rock - Side MezzanineDalší recenze tohoto produktuProhlédnout si stránku výrobkuLoved the show! Took my 13 year old nephew and he also LOVED it!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?