Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Headout

Důvěryhodný zákazník

8 years ago

Very accommodating! We were running later for our tour and they helped us get another one...skipping the very very very long line at Versailles is worth it. Don’t hesitate to buy. It’s truly worth...

Přečíst další

Recenze produktu

Datum nákupu: 02/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Disappointing service. Head out led me to believe we would not have to wait in a queue. We waited for half an hour on second day. On first day we gave up twice because the queues were so long

Customer Successs

Headout

8 years ago

Hi Patrick, thank you so much for taking the time to leave a review. I know how annoying it can be to wait in long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. Our tickets help save time, if not completely skip a line.

Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.

Until then,

We’re waiting for you,

Aanchal, Team Headout

Datum nákupu: 25/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Spitze

Einfache Onlinebuchung...gute Preise...die Übergabe der Karten erfolgte problemlos...einfacher und billiger bekommt man keine Karten für den Broadway....und man kann noch kurz vorher...

Přečíst další

Datum nákupu: 02/04/2018

0

Důvěryhodný zákazník

8 years ago

Tickets were purchased and received mail That this is not ticket, It will b mailed. After getting confirmation. Which I got next day. You should not book tickets if it is not confirmed. That's why I...

Přečíst další

Datum nákupu: 02/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Not worth and Waste of time

Had to rebook the timming as I had bymistakenly selected 11pm instead of am and no one from the headout team got back to me on that. Poor service and wasted so much time calling their US contact...

Přečíst další

Datum nákupu: 02/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Worst experience......you are a scam....on your website anyone over 3yrs is an adult? Secondly after paying for my 3and a half yr old son online I arrive at IMG and told he can go free!!! You...

Přečíst další

Customer Successs

Headout

8 years ago

Hi Emmanuel.

We're so sorry this happened to you. IMG changed their pricing policy very recently and now, children below 1.05 m get to enter for free.

But do not worry. We've got your back and we shall initiate a refund. Depending on your bank, it shall take anywhere between 2-7 business days to reflect in your account.

We hope we get a second chance to make this right with you. We’d hate the be the ones to rain on your parade.

Here's to hoping you'd give us another shot,

Team Headout

Datum nákupu: 01/04/2018

0

Důvěryhodný zákazník

8 years ago

Best Ticket Purchase Experience!

Super easy and seamless booking process. The follow up emails and intructions for ticket picket up were right on. Best ticketing purchase EVER!!

Recenze produktu

Datum nákupu: 02/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

will use headout again for sure

We booked our tickets before we left Australia. The entire process was so easy to use. Collecting our tickets on the night was no problem at all.

Datum nákupu: 03/03/2018

0

Důvěryhodný zákazník

8 years ago

Easy and efficient!

Recenze produktu

Datum nákupu: 01/04/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

The agents in Eiffel tower was rude....She was not ready to accommodate 2 minutes of late ...The dream of been in top of Eiffel tower was broken .....We spent almost 500 euros just to see Eiffel...

Přečíst další

Customer Successs

Headout

8 years ago

Hi Manjunath!

We are sorry for the hassle. It is always a difficult situation when there is a group as other guests' time also needs to be respected and they aren't happy with any delays.

We recommend being at the venue at least 15 minutes before your reservation.

It ***** that you couldn't go.

Here for you,

Team Headout.

Datum nákupu: 31/03/2018

0

Recenze společnosti Headout

Palace of Versailles Priority Access Guided Tour - 75 Minutes ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobku

Chicago - Front MezzanineDalší recenze tohoto produktuProhlédnout si stránku výrobkuStart to finish and excellent experience. From the ticket purchase through Headout, to picking up the tickets, to an amazing Broadway show. Love love love!!!

Hello, Dolly! - OrchestraDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent show. Our seats were on the end of the aisle and we couldn't see a few of the scenes.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?