Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Headout

Důvěryhodný zákazník

8 years ago

Mixed

There absolutely is no service if something goes wrong with the tickets received like i experienced. I was denied entry at SEA aquarium stating that the voucher had expired or lapsed and i had to buy...

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Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Recenze produktu

Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Datum nákupu: 16/02/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Brilliant!

Easy transaction. Good communication. James who we collected our tickets from was extremely friendly and made sure we had the right tickets and that we were satisfied. I can highly recommend this...

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Customer Successs

Headout

8 years ago

Hi there!

We are SO glad that you enjoyed Aladdin, as well as our services. We shall let James know that his efforts were appreciated.

We hope to see you soon,

Team Headout.

Recenze produktu

Datum nákupu: 25/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Everything was as stated. The tickets and meet up service were great!

Customer Successs

Headout

8 years ago

Hi Terry,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Always here,

Team Headout

Recenze produktu

Datum nákupu: 26/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

The customer service representatives were helpful. The host was right there with my tickets and a smile. I would use them again.

Customer Successs

Headout

8 years ago

Hey Barbara,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Cheerio,

Team Headout

Recenze produktu

Datum nákupu: 27/02/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Excellent def worth getting but no cust service

Excellent to get a skip the line ticket and most definitely worth it as queues very long! But I booked two trips and wanted to ask questions about getting tokens/ benefits and managed to get no...

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Customer Successs

Headout

8 years ago

Hi Nicola,

I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.

Until then,

Cheerio,

Team Headout

Recenze produktu

Datum nákupu: 27/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

No problems. 2+ hour line replaced with 5 minute wait.

Datum nákupu: 31/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Skip the Line at Paris Catacombes

So easy! After I picked up my tickets at a nearby shop, I was able to skip the long line and save at least an hour if not more of wait-time.

Recenze produktu

Datum nákupu: 20/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

This is a m must see location while in Paris. We were able to pick up our tickets right beside the metro stop and skip the very long line. Our time slot was for 11:00 am but when we arrived...

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Datum nákupu: 04/03/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Read awful reviews after we booked but the service was fabulous!

Amazing service!!! Thank you so much - all went so well - lovely host on arrival and great communication!

Recenze produktu

Datum nákupu: 12/02/2018

0

VU

Valued User

8 years ago

Co říká Valued User o Headout:

Good

Recenze produktu

Datum nákupu: 02/04/2018

0

Recenze společnosti Headout

Wicked - Center OrchestraDalší recenze tohoto produktuProhlédnout si stránku výrobku

Hello, Dolly! - MezzanineDalší recenze tohoto produktuProhlédnout si stránku výrobkuLoved the convenience and the show!

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguideDalší recenze tohoto produktuProhlédnout si stránku výrobku

Chicago - Rear MezzanineDalší recenze tohoto produktuProhlédnout si stránku výrobku

Anastasia - OrchestraDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood timing. Really tickets.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?