Recenze společnosti Happy Kombucha

I can only apologise if you did not see our response. Our systems show that we replied to you on Fri, Jan 31, 1:52 PM and we do not seem to have recieved a response. Our website has a large help and information section, including a Milk kefir help and information section, video's and more for any help that is needed. This includes photographs and video's. Sadly we cannot help with technical issues with your technology only the cultures.

Thank you for your feedback although i am a little confused as to why you have left this as feedback rather than contacting our customer service team for help. According to our records we recieved your order on the 1st of feb and dispatched it on the 4th feb. On the 5th Febuary you contacted Royal Mail and arranged for your order to be delivered to a collection point. Royal Mail confirmed this with you and on the 6th of febuary and then did as you requested and delivered the goods to a collection point for collection. At this point your order is still at the collection point waiting for you top collect (i have called and confirmed this). You have recieved emails and text messages from both us and Royal Mail requesting you to collect the goods for the collection shop YOU chose. Please follow the instructions that Royal Mail provided and collect the goods.