They were initially out of stock of the item I ordered. I called them to discuss alternatives and when my desired item would be available. They were very helpful. The item arrived in due course and I...
Great easy to follow instructions and packing
Yoghurt is so easy to make, wishing I’d done it sooner
Recenze produktu
Datum nákupu: 14/04/2020
0
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CA
Camile Araujo
Ověřeno Feefo
6 years ago
Co říká Camile Araujo o Happy Kombucha:
scoobies work really great!
Recenze produktu
Datum nákupu: 14/04/2020
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Sue Collison
Ověřeno Feefo
6 years ago
Co říká Sue Collison o Happy Kombucha:
Product are very good. The scoby is excellent. Also love there tea’s. Mail order currently very slow in comparison to other websites in these times.
Very helpful on the telephone.
Marcus
Happy Kombucha
6 years ago
Hi,I can only apologise we are warning all customers of the two week delay before purchase so we are trying to make everyone aware of the delays. I have just checked and it does look like there was also a significant delay with the delivery. Royal Mail are working very hard but there are delays in the networks and i can only apologise that this delayed your order further. Sadly this is all out of our control. Again we do warn aboput these delays and they are universal across all companies that use delivery companies. We do appreciate they are frustrating though so again very sorry about that.
We are a Small family run firm and we have been hit by unprecedented order volumes, social distancing also adds to the delays as packing even the simplest of orders is now much more complex in order to keep ourselves and our customers safe.
We do sincerely apologise for the impact that this has caused on deliveries and are working hard to improve the delivery speed.
I waited a while for my order - lockdown so maybe expected - but it arrived beautifully and thoughtfully packaged, with excellent information. So I’m brewing my first kombucha with a happy scoby that...
Great service, everything arrived whole and it was easy to set up the kombucha kit. Now 10 days in and there's two very happy scoby's working hard! Can't wait to day 14 to try the first batch....
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Recenze produktu
Datum nákupu: 11/04/2020
0
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Sarah-Jane Bingham-Chick
Ověřeno Feefo
6 years ago
Co říká Sarah-Jane Bingham-Chick o Happy Kombucha:
No issues with this company at all. Very professional and will continue to buy from them.
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