Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Handicare working with Age UK Trading Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 1,053 recenzí

Mr Fielding

Ověřeno Feefo

8 years ago

Co říká Mr Fielding o Handicare working with Age UK Trading:

Poor Service by Handicare

The surveyor made it sound good, but the service from then on was terrible, delays to approving the installation, failure to respond to telephone calls on most occasions and no response from Age Uk...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback, I am extremely sorry to hear of the issues you have experienced.

I will contact you directly to discuss this.

Mr Fielding

8 years ago

I have now been contacted by both Handicare and Age Uk and hope that my complaint goes a long way to avoiding others going through what we experienced. The stair lift is working well and is great in overcoming the problems that mum has been experiencing.

Recenze produktu

Datum nákupu: 09/11/2017

Mrs Hill

Ověřeno Feefo

EX82RR

8 years ago

Co říká Mrs Hill o Handicare working with Age UK Trading:

First class job,well done,by first class workman.

We would recommend Age UK to everyone.not only did they match price ,but the stair lift was fitted in the time they said , Thanks once again for an first class job well done

Sarah

Handicare working with Age UK Trading

8 years ago

We really appreciate your comment, it is so lovely to hear and it is just what we aim for.

Delighted also that you would recommend us, we cant ask for anything more.

Recenze produktu

Datum nákupu: 01/12/2017

Mrs Whitehouse

Ověřeno Feefo

Newcastle upon tyne

8 years ago

Co říká Mrs Whitehouse o Handicare working with Age UK Trading:

Very professional

From the initial enquiry to the installation the service was first class The engineer arrived at the time given and fitted the stairlift and cleared up after himself Gave my mother instruction and...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you so much for such amazing feedback.

We are always particularly pleased to hear about the positive impact a stairlift has made to our customers lives, thank you for sharing this.

Recenze produktu

Datum nákupu: 27/11/2017

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Very helpful

Very accommodating especially as we needed the new lift to be installed quickly

Sarah

Handicare working with Age UK Trading

8 years ago

We are delighted that we were able to meet your timely needs and got the chairlift fitted in a professional manner.

Datum nákupu: 29/11/2017

Mrs Humphreys

Ověřeno Feefo

8 years ago

Co říká Mrs Humphreys o Handicare working with Age UK Trading:

Each member of the handicare team were very pleasant, and those that installed the stair lift worked extremely hard to get the job finished on time. However, after placing my order, I was then told...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for taking the time to advise us of your experience, Handicare are always looking at ways to improve our clients experience and I am sorry to hear that you have had issues along the way.

I will contact you directly to discuss this matter further.

Recenze produktu

Datum nákupu: 01/12/2017

Mrs Baxter

Ověřeno Feefo

8 years ago

Co říká Mrs Baxter o Handicare working with Age UK Trading:

Absolutely great teamwork

From me emailing for information , on the same day, I received a telephone call and we made an appointment for a visit the next day. That was arranged and a few days later my stairlift was installed...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you so much for such positive feedback, we strive to provide excellent customer service and it's great to know that we are achieving this.

I'm delighted to know you are happy with your lift.

Recenze produktu

Datum nákupu: 23/11/2017

Mrs Thomson

Ověřeno Feefo

8 years ago

Co říká Mrs Thomson o Handicare working with Age UK Trading:

No contest over choice!

Extremely pleasant representative who explained everything to us and answered all our questions. Was with us about an hour and no sense of hurry. We saw one other stairlift rep but there was no...

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Sarah

Handicare working with Age UK Trading

8 years ago

We really appreciate you comments , which is not only lovely to hear but really helpful to us.

It's great to know that the representative behaved so professionally and that the entire process had been handled efficiently for you.

Mrs Thomson

8 years ago

Just to let you know we had to contact Handicare as when my husband turned the seat it was making a great deal of noise. A representative came next day and rectified the problem by oiling. Very satisfied. Please note you address me as Mrs Thomson - the original query was made by my daughter, Mrs Thomson. I am Mrs Watson and my husband is the user of the stairlift and we purchased it! MW

Recenze produktu

Datum nákupu: 09/11/2017

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Brilliant service.

Everything was first class - from the visit of the salesman to the installation less then a week later - excellent service.

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you so much for your feedback, we are delighted to hear that you have had such a positive experience with our team.

Thank you for taking the time to let us know it is much appreciated .

Recenze produktu

Datum nákupu: 16/11/2017

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

A very helpful and efficient service

(1) Answered all my questions clearly, especially the relationship with Age UK. (2) Carried out the installation of the Stair Lift on a date convenient to me. (3) Carried out the installation...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you very much for your very positive feedback , we strive to provide excellent customer service and so it is great to know that we are achieving this .

thank you for taking the time in letting us know.

Recenze produktu

Datum nákupu: 09/11/2017

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Stairlift broke down after only 3 weeks. Still waiting for engineer. Engineer said he would arrive at midnight last night after having been at work since 7am and then travel home to Worcester. I said...

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Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for taking the time to speak to me today, I am sorry to hear of the issues you have experienced, as discussed if you have any further issues please contact me directly.

Datum nákupu: 06/11/2017

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Handicare working with Age UK Trading

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuOnce we finally managed to get someone to site the installation went okay, but the instruction manual does not reflect the type of stairlift that is installed.

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuFirst class job well done

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuEasy to use with many safety features

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuIt does what it should: it takes me up and down the stairs!

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuFantastic teamwork, thank you

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuMy husband who is using the lift finds it simple to operate and is very satisfied with our purchase

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuGood value for money and very impressive.

StairliftVíce recenzí pro tento výrobek (869)Prohlédnout si stránku výrobkuThe Chair lift does what it was designed to do. The ride is smooth. The safety features are good.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?