Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hall and Benson Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hall-and-benson | Feefo

Zobrazení všech 246 recenzí

Sarah Barton

7 years ago

Datum nákupu: 09/02/2017

Co říká Sarah Barton o Hall and Benson:

Excellent

I didn't sell a property with h&b I was the purchaser. The ladies in the Spondon office were on the ball at every point in the sale. If I was to sell again I would choose their services.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/12/2016

had issues with a buyer and felt they just wanted me to go away, they were good as long as nothing out of the ordinary happened. I had to get help from a friends mother who is an estate agent in...

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M/M Aston

Sinfin Derby

7 years ago

Datum nákupu: 08/05/2017

Co říká M/M Aston o Hall and Benson:

Excellent service

Excellent communication throughout the process of buying and selling nothing was too much trouble for the team in Derby - they would explain anything you were struggling with and the viewings of our...

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 05/05/2017

*****

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 06/12/2016

Gave a 5 star service

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/02/2017

Good service and communication

Good communication, reasonable pricing

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 20/12/2016

Upset and disappointed

Asking questions to clients when I ask them to .baring in mind I had been told officially that on the Wednesday we would exchange and complete and on the Friday 2 days officially the person who told...

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Robert

Hall and Benson

7 years ago

Sorry to hear that things didn't go well on the completion day of your sale. Although this was a little while ago now I will be taking it up with our team and looking into the events on that day. We keep very detailed date protected progress notes on all transactions, so despite the lapse of time i will be able to draw conclusion as to precisely what the circumstances were, and why we seem to have failed to meet your expectations.

Our teams work hard to maintain high levels of service, but if this is ever not the case I would always wish to hear and be given a chance to address any failings. Our average review score is 4.5, star, but clearly we continue to work towards 5 star service, and your feedback will help us achieve this.

Rob Liversidge

Managing Director

Hall & Benson

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Anne Carter

7 years ago

Datum nákupu: 24/01/2017

Co říká Anne Carter o Hall and Benson:

i did not hav any dealings with hall and benson. they dealt with the vendor not me

Robert

Hall and Benson

7 years ago

Anne,

Thank you for posting the feefo review, and whilst it's true that we represented the Vendor in the transaction, I hope we dealt with you as the buyer in a courteous and helpful way. I see from our records that there was a good level of contact with both you and your solicitors throughout the process and trust this was useful.

Kind regards

Rob Liversidge

Managing Director

Hall & Benson

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Mr M and Mrs D Wyatt

7 years ago

Datum nákupu: 09/12/2016

Co říká Mr M and Mrs D Wyatt o Hall and Benson:

Excellent service

A completely professional service

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 07/12/2016

Good people to deal with

Overall was ok. They did their best to help when two sales fell through due to buyers pulling out & in the end helped me to sell the property slightly above the asking price.

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Neobdržel/a jste pozvánku k recenzi?

O Hall and Benson

Founded in 1993, Hall & Benson is a respected and established estate agency with extensive experience and local knowledge. The company is made up of five branches in Alfreton, Allestree, Belper, Heanor and Spondon, which offer sales, lettings, mortgages, survey and valuation, and land and new homes services. We are also part of the Connells Group one of the largest and most successful estate agency groups in the UK.

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01525 218500

Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

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