GuitarGuitar was a brilliant service, i went online to look for some headphones for my partner, as i know nothing about headphones i used the customer service. They were friendly, helpful and...
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Důvěryhodný zákazník
14 years ago
I would definitely use again, it was perfect service and very friendly.
Quick service, easy to use website. However after service care is poor. The item that I purchased was advertised with a 'free' soft case, no case was forcoming with the order and I never recieved a...
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GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback. I'm very sorry about the missing bag, this was a simple case of human error and it should have been included with the guitar. Please accept my sincere apologies on behalf of the dispatch team.
I've searched your email address on both the orders@guitarguitar.co.uk account and the support@guitarguitar.co.uk account and haven't been able to find an email from you reporting the bag as missing so maybe that didn't reach us, however I'm pleased to tell you that we've got the bag here and it's going in the post to you tonight for delivery tomorrow.
Apologies again for the delay in getting this sorted. Let me know if there's anything else we can do for you
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.