Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Guernseytravel Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/guernseytravel-com | Feefo

Zobrazení všech 1,460 recenzí

Mr P Robinson

Preston

1 year ago

Datum nákupu: 11/05/2024

Co říká Mr P Robinson o Guernseytravel:

Ferry chaos

Not sure who’s fault it was in communication but an hours notice to get to the sailing check in was not good enough.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 10/05/2024

A poor return journey.

The Liberation Catamaran unfortunately had an engine breakdown on the return journey, which made us vary late back into Poole. On the way out it was on time, but very crowded as it was a Bank...

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Rebecca Larsson

Guernseytravel

1 year ago

Many Thanks for taking the time to leave your feedback. We're so sorry that you had a disrupted journey home. The confirmation invoice copy sent on the 9th May by email noted the slight change to your scheduled departure time on the 10th May.

Recenze produktu

Ms J Bramley

Portland. Dorset

1 year ago

Datum nákupu: 03/05/2024

Co říká Ms J Bramley o Guernseytravel:

Practically perfect

Very easy to book, everything went to plan with no issues at all

Tim Shute

Guernseytravel

1 year ago

Thanks so much for the 5 start feedback! We are so glad everything went to plan and it was easy to book, we look forward to assisting you with your next trip to Guernsey!

Recenze produktu

Mr J Beard

Fareham

1 year ago

Datum nákupu: 17/04/2024

Co říká Mr J Beard o Guernseytravel:

Responsive and helpful tor company

When help was needed due to illness, response was very prompt and helpful, they helped obtain an early ferry return

Gina Stabler

Guernseytravel

1 year ago

Thank you for feedback, we are sorry that you had to cut your trip to Guernsey short but glad to hear that we could assist with a change to your travel plans. We hope that you visit again in the near future and if you require our help with a booking please feel free to contact the team.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 13/04/2024

Tim Shute

Guernseytravel

1 year ago

Thank you for the 5 star rating! We look forward to assisting you again in the near future!

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 13/04/2024

April 2024

Excellent, couldn't be better.

Recenze produktu

Tim Shute

Guernseytravel

1 year ago

Thank you so much for taking the time to share your detailed feedback with us! We truly appreciate your kind words. We're sorry to hear about the inconvenience caused and we will feedback these concerns promptly. We're delighted to hear you still had a positive overall experience and enjoyed the facilities and dining options. We look forward to helping you book with them again and striving to make your next stay even better!

Mr M Poyner

Stafford

1 year ago

Datum nákupu: 01/04/2024

Co říká Mr M Poyner o Guernseytravel:

Mark’s Guernsey holiday.

As before all of it excellent- so friendly and personal.

Recenze produktu

Mr G Mcmullan

1 year ago

Datum nákupu: 08/03/2024

Co říká Mr G Mcmullan o Guernseytravel:

No contact at all except text message telling me ferry was cancelled then 1 call to confirm cancellation

Gina Stabler

Guernseytravel

1 year ago

Thank you for your comments, we are sorry that you experienced disruption when Condor Ferries got cancelled, we hope you will travel to the Channel Islands at a future date

Recenze produktu

Mr R Moxon

1 year ago

Datum nákupu: 12/12/2023

Co říká Mr R Moxon o Guernseytravel:

Very professional and polite service.

Nuria Arocas

Guernseytravel

1 year ago

5-star experience, 5-star review :)

Důvěryhodný zákazník

1 year ago

Datum nákupu: 28/11/2023

Another stay at Peninsula Hotel

Good service

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Guernseytravel

Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.

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01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

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Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

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Další informace o společnosti Feefo

Recenze společnosti Guernseytravel

GuernseyVíce recenzí pro tento výrobek (64)Prohlédnout si stránku výrobkuWe had a lovely holiday but unfortunately it was spoilt by a very poor service from Condor ferries. What should have been a three hour journey turned into a ten hour crossing to a different...Přečíst vše

LA FREGATE HOTELVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuLovely hotel with beautiful views over the harbour. Very close to town so could walk into the centre where there are lots of places to eat. Also close to lovely gardens. Staff were friendly and...Přečíst vše

DUKE OF NORMANDIEVíce recenzí pro tento výrobek (45)Prohlédnout si stránku výrobkuThe only problem is actually finding the hotel but once found it is excellent, Staff are attentive and location is fine for access to the town it’s self

GuernseyVíce recenzí pro tento výrobek (64)Prohlédnout si stránku výrobku

MOORES CENTRALVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuMoores Central is as it says very Central to everything being located on the high street. The Hotel is currently undergoing renovations, therefore the route to reception is a bit of a maze and no...Přečíst vše

ST PIERRE PARK HOTELVíce recenzí pro tento výrobek (115)Prohlédnout si stránku výrobkuNice clean hotel friendly helpful staff

PENINSULA HOTELVíce recenzí pro tento výrobek (71)Prohlédnout si stránku výrobkuI have stayed here many times due to the location. I think it is quite pricey compared to other hotels on the island and the location is clearly factored into this. Cleanliness and attention to...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?