Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Gray Line Iceland

LL

Lynette Lane

Ověřeno Feefo

2 years ago

Co říká Lynette Lane o Gray Line Iceland:

Great guide, great service

loved the trip, learned a lot, the sights were amazing and I highly recommend

Andrei

Gray Line Iceland

2 years ago

Hello Lynette, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 08/11/2023

0

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

easy to book, very reliable

all trips we took with Gray Line were on time, reliable, safe and every guide was knowledgeable. Would definitely book with them again.

Andrei

Gray Line Iceland

2 years ago

Hi, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 08/11/2023

0

KC

Karen Courtney

Ověřeno Feefo

2 years ago

Co říká Karen Courtney o Gray Line Iceland:

Golden Circle and South Coast tours

Easy to book online. Useful information about the different trips.

Andrei

Gray Line Iceland

2 years ago

Hello Karen, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 10/11/2023

0

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Our shuttle arrived early at our hotel and did not wait for us. The shuttle left before our appointed time. The only option we then had to get to the airport at 5:30am was a 22,000 kroner taxis ride!...

Přečíst další

Andrei

Gray Line Iceland

2 years ago

Thank you for taking the time in writing us this review. It sadden us t hear about this and we hope you made it in time to the airport. We can\t help but notice that you are leaving the review to a Golden Circle tour you had booked with us but mention about an airport transfer. We hope that you enjoyed the Golden Circle tour since there is no mention about it in your description. We were able to locate an airport transfer under your last name but with a different first name so we assume it was booked under your travel companion name. We checked our records and our driver was at your hotel for 5 minutes between 05:30 and 05:35, so the pick up was operated as scheduled and informed. Other customers were picked up from the hotel so we cannot tell why your could not locate the bus and use our service.

Recenze produktu

Datum nákupu: 04/11/2023

0

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Easy to look up details about the tour to make sure it was what I wanted. Also easy to book a pick up from my hotel.

Andrei

Gray Line Iceland

2 years ago

Hi, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 05/11/2023

0

DI

diogo

Ověřeno Feefo

2 years ago

Co říká diogo o Gray Line Iceland:

ok

ok and ok.

Andrei

Gray Line Iceland

2 years ago

Hello Diogo, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line

Recenze produktu

Datum nákupu: 07/11/2023

0

JC

James Cummings

Ověřeno Feefo

2 years ago

Co říká James Cummings o Gray Line Iceland:

Easy transfers

My flight arrived nearly an hour early and Greyline rebooked me onto to an earlier bus without any hassle transfer from bus hostel to hotel was smooth and easy. Return journey to airport was the same.

Andrei

Gray Line Iceland

2 years ago

Hello James, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Datum nákupu: 05/11/2023

0

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

perfect tour and Kudos to your tour guide

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Datum nákupu: 06/11/2023

0

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

South Coast Trip

Had an amazing trip to Iceland’s South Coast. Our fabulous guide, Emilia, was so lovely and informative. Would highly recommend.

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 31/10/2023

0

TH

Teresa Heppe

Ověřeno Feefo

Ossipee, NH

2 years ago

Co říká Teresa Heppe o Gray Line Iceland:

Booking on-line was easy and quick.

Recenze produktu

Andrei

Gray Line Iceland

2 years ago

Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and are dedicated to providing a better experience. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Datum nákupu: 04/11/2023

0

Recenze společnosti Gray Line Iceland

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuwe loved the whole day, so different and interesting with incredible sights, knowledgeable guide and always on time

Northern Lights MysteryDalší recenze tohoto produktuProhlédnout si stránku výrobkuwe saw the lights on the trip- just white, plentiful and swirling- but they came out green on camera. The next night we saw the bright green lights in Reykjavík right above us- it was an amazing sight

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuOur shuttle arrived early at our hotel and left before our appointed time. We were forced to take a 22,000 kroner taxis ride to the airport at 5:30am.

Northern Lights MysteryDalší recenze tohoto produktuProhlédnout si stránku výrobkuok and ok. ok and ok. ok and ok

South Iceland, Waterfalls & Black Sand BeachDalší recenze tohoto produktuProhlédnout si stránku výrobkuHad an amazing trip to Iceland’s South Coast. Our fabulous guide, Emilia, was so lovely and informative. Would highly recommend.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?