Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Gray Line Iceland

Zobrazení všech 13,015 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Promtitude, amabilitate si flexibilitate in toate serviciile oferite.

Andrei

Gray Line Iceland

2 years ago

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us.

Recenze produktu

Datum nákupu: 30/11/2023

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Arrive early if you want to sit with your family

See comments on tour - online form filling is what you'd expect.

Recenze produktu

Datum nákupu: 25/11/2023

david

Ověřeno Feefo

sevilla, españa

2 years ago

Co říká david o Gray Line Iceland:

recomendable

Bus puntual, asientos cómodos, calefacción en su justo nivel (ni muy cálido que molesta ni muy frío). Rápido intercambio para tomar bus a hotel

Andrei

Gray Line Iceland

2 years ago

Hello David, Thank you for your precious review. We at Gray Line strive to deliver the best experience possible. We hope you visit again soon! Best regards, Gray Line

Recenze produktu

Datum nákupu: 03/12/2023

Sarah Marshall

Ověřeno Feefo

2 years ago

Co říká Sarah Marshall o Gray Line Iceland:

Easy to use website and I always use grey line when I go yo Iceland

Andrei

Gray Line Iceland

2 years ago

Hello Sarah, We thank you for your encouraging words and positive feedback. It is great to know that our service exceeded your expectations. We hope to see you again soon! Best regards, Gray Line

Recenze produktu

Datum nákupu: 03/12/2023

Sarah Marshall

Ověřeno Feefo

2 years ago

Co říká Sarah Marshall o Gray Line Iceland:

Great Trip

I wpuld definitely recommend this trip and company. I always use them when I go to Iceland. The trips always run smoothly and our guide Gummie was very knowledgeable and friendly.

Andrei

Gray Line Iceland

2 years ago

Hello Sarah, We thank you for your encouraging words and positive feedback. It is great to know that our service exceeded your expectations. We hope to see you again soon! Best regards, Gray Line

Recenze produktu

Datum nákupu: 03/12/2023

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Do Not recommended!

I Flew in all the way from the next side of the world. Came all the way to Iceland for this tour, only to be cancelled a few hours before the tour! I literally got an email 5 mins before, updating me...

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Andrei

Gray Line Iceland

2 years ago

We apologize for the inconvenience caused. We understand your frustration and we appreciate you took the time to write us. We regret that your tour had to be canceled and you did not get to enjoy the activity you were looking forward to. Please note that Gray Line reserves the right to alter routes, itineraries or timetables should the necessity arise, including irregularities due to adverse weather and/or road conditions. In such cases customers will be notified through an email which we can see was sent to you the day prior of the tour at 13:13. We surely hope that you will have the opportunity to visit Iceland again.

Datum nákupu: 03/12/2023

Maria Giovanna Nanna

Ověřeno Feefo

2 years ago

Co říká Maria Giovanna Nanna o Gray Line Iceland:

Prenotazione da e per aeroporto di Reykjavik veloce

Il servizio è stato veloce grazie ad un sito intuitivo ed efficace. Inoltre il prezzo risulta più basso, anche se leggermente, rispetto alle altre compagnie

Andrei

Gray Line Iceland

2 years ago

Hello Maria, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line

Datum nákupu: 28/12/2023

Peter Deakin

Ověřeno Feefo

Bradford West Yorkshire

2 years ago

Co říká Peter Deakin o Gray Line Iceland:

Excellent tour company very well organized and reliable, good transportation and very good tour guides. I have been to Iceland three times and will always book Gray Line. ...

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Andrei

Gray Line Iceland

2 years ago

Hello Peter, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best regards, Gray Line

Recenze produktu

Datum nákupu: 26/11/2023

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Great Trip

Great trip around the sights - appreciated 2 hours at Secret Lagoon - relaxing in the pool. The staff were all very helpful and knowledgeable. Remember your camera the geysers are incredible.

Andrei

Gray Line Iceland

2 years ago

Hi, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Datum nákupu: 29/11/2023

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Very easy to book online, perhaps somewhere in the description mention about being picked up and then transfer to other bus. Its shame you do more sitting on the coach than you do in the places you...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to leave us a review and for the rating. We always strive to meet the expectations of our dear customers. We understand your point about having a clear description of our tour details online and we'll make that count to improve our service. Thank you for choosing Gray Line. We look forward to welcoming you back in the near future. Best regards, Gray Line

Recenze produktu

Datum nákupu: 26/11/2023

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Gray Line Iceland

South Iceland, Waterfalls & Black Sand BeachDalší recenze tohoto produktuProhlédnout si stránku výrobkuTurul a fost excellent din toate punctele de vedere iar ghidul extraordinar (very skillful, cu o engleza perfecta si povestiri colorate care au facut sa treaca timpul atat de repede...).

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffDalší recenze tohoto produktuProhlédnout si stránku výrobkuMuy recomendable, fácil editar horarios o destinos

Northern Lights MysteryDalší recenze tohoto produktuProhlédnout si stránku výrobkuI'm only giving 4 stars because I didn't see the lights, I thought it might be 3rd time lucky. The guide Darren was brilliant.

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat trip with lots to see and do.

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery well organized and good tour guides

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuVery easy to book online, but a awful lot of sitting on coach. Would be better to have more time in places

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?