Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Gray Line Iceland

Zobrazení všech 13,015 recenzí

Daniel Staines

Ověřeno Feefo

2 years ago

Co říká Daniel Staines o Gray Line Iceland:

Fantastic experience with some great knowledge shared by the tour guide.

Very easy and clear on what to expect when we were on the trip as well.

Andrei

Gray Line Iceland

2 years ago

Hello Daniel, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 14/01/2024

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Happy with my choice

Grey Line made booking our trip very easy. They were very helpful and communicative when there was an issue that ended with me being charged twice for one trip. The issue was resolved in a timely...

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Andrei

Gray Line Iceland

2 years ago

Thanks for the awesome review about our service, Dear Customer. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team so they can also enjoy the good vibes. If there is anything else we can do, please let us know. We hope to see you in Iceland again and be of service. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 14/01/2024

Joy Innes-Greig

Ověřeno Feefo

Edinburgh

2 years ago

Co říká Joy Innes-Greig o Gray Line Iceland:

Perfect

My friend and I found the website easy to manoeuvre. We had no problem at all with our booking

Andrei

Gray Line Iceland

2 years ago

Hello Joy, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 12/01/2024

William Hurran

Ověřeno Feefo

2 years ago

Co říká William Hurran o Gray Line Iceland:

Perfect Tour company

The setup and location of the light seeing was perfect, couldn’t find a fault with anything. The tour guides were very friendly and helpful which added to the amazing trip.

Andrei

Gray Line Iceland

2 years ago

Hello William, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 13/01/2024

Joy Innes-Greig

Ověřeno Feefo

Edinburgh

2 years ago

Co říká Joy Innes-Greig o Gray Line Iceland:

A fabulous tour

Easy as anything. Good website to manoeuvre and simple procedure

Andrei

Gray Line Iceland

2 years ago

Hi Joy, Your kind words about our services are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 11/01/2024

Jamie-Ben Parker

Ověřeno Feefo

2 years ago

Co říká Jamie-Ben Parker o Gray Line Iceland:

Amazing must do experience

Excellent trip, with a really friendly and fun guide. Who had extensive knowledge and asked all our questions about Iceland and the golden circle tour.

Andrei

Gray Line Iceland

2 years ago

Thanks so much for your feedback Jamie! It makes our day hearing about how much our customers love our service and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in Iceland again. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 10/01/2024

Susan Raine

Ověřeno Feefo

2 years ago

Co říká Susan Raine o Gray Line Iceland:

Easy to use website

Easy booking online.

Andrei

Gray Line Iceland

2 years ago

Hello Susan, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 05/01/2024

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Simple enough

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to hear about your experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 10/01/2024

Joy Innes-Greig

Ověřeno Feefo

2 years ago

Co říká Joy Innes-Greig o Gray Line Iceland:

Excellent

Easy process. No problem at all

Andrei

Gray Line Iceland

2 years ago

Hello Joy, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 09/01/2024

Joy Innes-Greig

Ověřeno Feefo

Edinburgh

2 years ago

Co říká Joy Innes-Greig o Gray Line Iceland:

Fabulous experience!

I always use Grayline when I’m in Iceland as they are a very professional company. Any questions are answered promptly and efficiently

Andrei

Gray Line Iceland

2 years ago

Thanks for the awesome review about our service, Joy. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our team to share the good vibes. If there is anything else we can do, please let us know. We hope to see you in Iceland again! Best regards, Gray Line Team

Recenze produktu

Datum nákupu: 09/01/2024

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Gray Line Iceland

Sky Lagoon Geothermal SpaDalší recenze tohoto produktuProhlédnout si stránku výrobkuA fabulous experience! Very slick and modern. On arrival, everything was explained by very helpful staff. Changing rooms are modern, well organised and very clean. The experience itself is...Přečíst další

Northern Lights MysteryDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe northern lights tour was perfect! I couldn’t have asked for a better night.

The Golden Circle ClassicDalší recenze tohoto produktuProhlédnout si stránku výrobkuReally good value for money and seeing Iceland and some of its amazing sights.

Northern Lights MysteryDalší recenze tohoto produktuProhlédnout si stránku výrobkuSaw nothing at all but were told the Aurora was there so we didn’t qualify for repeat visit. Would not do this trip again. It should have been cancelled 0/10

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffDalší recenze tohoto produktuProhlédnout si stránku výrobkuPick up on time, comfortable coach, friendly staff

Northern Lights CruiseDalší recenze tohoto produktuProhlédnout si stránku výrobkuPick up was in time, the cruise was great. Again the ship left on time and the commentator was very clear and gave a full explanation of the Northern Lights and their scientific background

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?