Dear Customer,
Thank you for taking the time to leave a review. We appreciate your feedback, even though we don’t have specific details about your experience.
Your satisfaction is important to us, and we’re always looking for ways to enhance our service. If you have any specific concerns or suggestions, please feel free to reach out to us directly at iceland@grayline.is
Thank you for choosing our services, and we hope to have the chance to provide you with an even better experience in the future.
Best regards,
Gray Line Team
Dear Customer,
Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We're glad that you find it easy to book on our website.
We hope we will have the joy of welcoming you back in the near future.
Best regards,
Gray Line Team
Process was easy period when I had a question about the confirmation, I got a quick response
Andrei
Gray Line Iceland
2 years ago
We always enjoy hearing what our customers have to say, Catherine! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Best regards,
Gray Line Team
Email communication great.
Woman in booth at airport very helpful and pleasant.
Drivers both pleasant and helpful re explanation of stops and trsnsfers
Andrei
Gray Line Iceland
2 years ago
Dear Craig,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Best regards, Gray Line Team
Hello Dear Customer,
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
Excellent communication from staff following query regarding pick up point. Easy to book and price was very reasonable - about a third of the cost that our cruise ship was requesting for the same...
Přečíst další
Andrei
Gray Line Iceland
2 years ago
Dear Pamela,
Wow! 🤩 Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.
It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Once again, thank you for your support and for being a part of our community!
Warmest regards,
Gray Line Team
Loretta, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
Best regards, Gray Line Team
Great overall experience and for most of the day we had fantastic guides (Mateusz & Chris). At some points a little more time would have been useful. After our visit from the Secret lagoon we got...
Přečíst další
Andrei
Gray Line Iceland
2 years ago
Dear Anneke,
Thank you for your gracious words! We’re delighted to hear you enjoyed Mateusz & Chris' service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
Hey Eileen, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Recenze produktu
Datum nákupu: 20/07/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.