You have canceled this tour few times.
We had no more time to do it.
We are waiting the remove.
Difficult to speak with you by phone and by email... no comment
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
We’re sorry to hear that rescheduling your excursion was such a frustrating experience. Long wait times and lack of communication can be incredibly annoying, and we understand how inconvenient it must have been—especially with the transfer oversight. We appreciate your feedback and will work on improving our customer service to ensure smoother experiences in the future.
Kind regards,
Gray Line Team
Datum nákupu: 02/02/2025
0
Sdílet
JR
Joanne Rinaldo
Ověřeno Feefo
Iceland
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
To book, no problem. On the other hand, to postpone to another date, following a cancellation, it is more annoying. Gray Line does not always respond to emails and the wait on the phone is long.
When...
Přečíst další
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
We’re sorry to hear that rescheduling your excursion was such a frustrating experience. Long wait times and lack of communication can be incredibly annoying, and we understand how inconvenient it must have been—especially with the transfer oversight. We appreciate your feedback and will work on improving our customer service to ensure smoother experiences in the future.
Kind regards,
Gray Line Team
Dear Customer,
Wow! Thank you for the review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
With Gray Line, we had the best and the most disappointing. Competent guides and drivers. Disappointing telephone reception and disappointing response to emails.
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
We were picked up on time and taken to the bus station to transfer to bigger bus .Driver was very good and felt safe at all times ,we were dropped of in plenty time at the airport.
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the review and the feedback. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Easy booking experience, website is user friendly.
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Recenze produktu
Datum nákupu: 27/01/2025
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Recenze produktu
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
I accidentally got charged twice but this was sorted out reasonably quickly.
The web site is very easy to navigate
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for the the review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.