Mehrere Touren mit Gray Line Iceland (Golden Circle, Blaue Lagune sowie Airport Transfer) gebucht. Freundliches Personal, unkomplizierte (Mail-) Kommunikation. Immer wieder gerne.
I appreciated the ease of booking our airport transfer, but was a little surprised at how packed the initial bus was, and how insecurely the luggage was stowed on the way to the main bus terminal....
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Datum nákupu: 30/12/2022
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Airport pick up was all good but transfer to hotel was a bit disorganised, maybe because it was mid morning on new year's Day. But no big dramas.
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Datum nákupu: 01/01/2023
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AP
Adele Barbara Papette
Ověřeno Feefo
3 years ago
Co říká Adele Barbara Papette o Gray Line Iceland:
I was informed we could catch a later or earlier bus . We arrived at desk but there was a queue, we got seen at 11.55 and told we had to wait for our booking at 12 . Over an hours wait . The roads...
Easy to book, flexible, hassle free online system, can change you time and date without any charge according to your plans
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Datum nákupu: 05/01/2023
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
No one arrived to collect us from bus stop 9 . We knew you had amalgamated with airport direct so when we saw one of their buses 20 min later we showed the driver our confirmation and he allowed us...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for the feedback. It is regrettable that you were made to wait but the pickup time is during the 30 minutes indicated on your voucher - pickup starting at 11:30 in your case. The driver you spoke to may not have had you listed as his assignment but someone arriving at the exact pickup time and not found you at this very busy spot where waiting vehicles are not permitted to stay long.
Our sincere apologies for the inconvenience caused if you did indeed wait from the pickup time indicated
Recenze produktu
Datum nákupu: 05/01/2023
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DK
Deborah K
Ověřeno Feefo
3 years ago
Co říká Deborah K o Gray Line Iceland:
It was very easy to book online, and when I had a question I got a very quick reponse via email. Good communication prior to the first transfer.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.