Site allowed us to double book and pay for the extra transfer from the cruise port. Resolved quickly, but should not be possible. Otherwise easy to identify service, book and pay.
Service delivered...
The actual tour was what we expected however what we hadn't factored on was all the waiting around for late pickups and then wait again at the bus depot. then on the return again waiting at the bus...
the online booking experience was ok it was the actual transfer that wasnt. We booked and paid for the Airport Express Premium and recevied an email a few days prior to say due to operational reasons...
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Recenze produktu
Datum nákupu: 16/08/2023
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AO
Almar Otjes
Ověřeno Feefo
3 years ago
Co říká Almar Otjes o Gray Line Iceland:
transfer was easy to book, and instructions clear. But one staff (not the driver) member was quite rude - because he was not clear what smaller bus we had to take and started acting annoyed. He...
The pick up mini bus from the hotel to the main bus depot was early so that there was plenty of the even though there were other people who were picked up. The main bus to the airport was a smooth...
My flight was delayed by 5 hours. As by policy i couldt do anything as i knew only few ours before. There was not bus, not refund, not nothing... just because a delay... y recomend flyover. They were...
We were concerned about a change of coaches to get from Keflavik to our hotel in Reykjavik . Not a problem. No delay at all. No waiting at the central depot for the second leg. Minimum wait time...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.