We are sorry your order arrived damaged. It is our policy to collect and replace any item that may arrive damaged, faulty or not as ordered. We can see that we have collected the damaged item and delivered a fresh piece out for you. Please accept our apologies for any delay or inconvenience this may have caused.
We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.
We hope to be able to resolve your concern,should you have any questions or wish to discuss your order further please do not hesitate to call us on 08000 599 247 and we will do all we can to help.
Regards,
Grass247.co.uk
Your Artificial Grass Specialist
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Důvěryhodný zákazník
10 years ago
Very impressed with your service delivery man was also very helpful
and friendly he even asked…
Very impressed with your service delivery man was also very helpful
and friendly he even asked where we wanted it putting a lot of these
delivery people just dump the goods on the drive very pleased...
Přečíst další
Grass 247
Grass247
10 years ago
Hello and thank you for giving us this great rating.
We're really pleased that you found our service and delivery so helpful and impressive!
We would love to see any pictures that you have of your Blue Outdoor Carpet on your decking, so please send them in.
We look forward to hearing from you again.
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
0
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Důvěryhodný zákazník
10 years ago
A very good company and service excellent.
0
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Důvěryhodný zákazník
10 years ago
very happy with quick delivery and very good service
0
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Důvěryhodný zákazník
10 years ago
Very happy using this company very quick response and help from Kevin when emailed with…
Very happy using this company very quick response and help from Kevin when emailed with questions and the test samples really helped
Grass 247
Grass247
10 years ago
Hello and thank you for giving us this great feedback.
We're really pleased that you appreciated our prompt and efficient responses and that Kevin was able to handle all of your queries and questions with ease!
It's great to see that you used our sample service before buying.
If you have any further queries or pictures, please contact us!
Kind Regards
Emma - Grass247
Your Artificial Grass Specialist
0
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Důvěryhodný zákazník
10 years ago
Unfortunately it took 3 attempts to get all the 5 free samples I had requested…
Unfortunately it took 3 attempts to get all the 5 free samples I had requested which delayed my order and therefore the installation. The staff were helpful though.
0
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Důvěryhodný zákazník
10 years ago
surprised and very pleased by the quick service
0
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Důvěryhodný zákazník
10 years ago
No problems with order came when they said it would very keen price 10/10
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
