Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

grandedigital.co.uk Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 2,046 recenzí

Ověřeno Feefo

Sutton

3 years ago

Co říká MR o grandedigital.co.uk:

Prompt , professional and value for money

Very professional. Colin arrived on time , explained everything , I got a quote within minutes and the work was completed within 2 hours. Colin left the site neat and tidy. A big thank you to Colin

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Our engineer Colin will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Have a great day and thanks again. Kind Regards. The Grande Digital Team

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Highly recommended

Highly recommended. Arrived on time and work carried out efficiently. Very pleasant engineer.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations. Nice comments also for our engineer who served your property - he will be notified shortly. It's really appreciated that you took the time to write a review. Have a great day and thanks again. Kind Regards. The Grande Digital Team

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Very good service from initial phone call to completion of work

Bookong an appointment by phone was easy and there was availability the following day. Paul arrived on time and quickly diagnosed the problem we had with our aerial that had been causing patchy...

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Marion

Ověřeno Feefo

Barnstaple

3 years ago

Co říká Marion o grandedigital.co.uk:

Excellent work, will definately recommend GB

After contacting GD for an engineer to visit, the person dealing with my query was polite andt helpful. The engineer arrived within 2 hours as advised and was very pleasant and competent. He...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations. Great to hear also that we arrived within 2 hours of initial contact. It's really appreciated that you took the time to write a review. Have a great day and thanks again. Kind Regards. The Grande Digital Team

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Expensive but got the job done

Came on time. Dealt with a potentially tricky problem without hassle.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Great to hear that we arrived on time when scheduled and that the problem was resolved by our engineer. It's really appreciated that you took the time to write a review. Have a good day and thanks again. Kind Regards. The Grande Digital Team

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

The hard sell approach didn’t work for me

The engineer was fine, polite and seemed competent, but the telephone sales person seemed to be putting me under pressure to commit to the service and wouldn’t take no when I said it was more...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Good to hear that the engineer who serviced your property and that he was polite and competent. However, you're feedback regarding the sales person you spoke to over the phone does need sharing with a manager. If you experience any issues with the aerial reception please do not hesitate to contact us. Have a good day. Kind Regards The Grande Digital Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti grandedigital.co.uk

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?