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Recenze společnosti Graham & Green

https://www.grahamandgreen.co.uk/

Super Stylish Interiors - Furniture, Home Accessories & Gifts

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Graham & Green již není aktivním zákazníkem Feefo
Zobrazení všech 3,968 recenzí
CU
Customer
7 years ago
Datum nákupu: 11/05/2017
Co říká Customer o Graham & Green:
Very good service , I use G&G regularly and a pleasure to deal with.
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Customer
7 years ago
Datum nákupu: 09/05/2017
Co říká Customer o Graham & Green:
arrived promptly well packaged
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Customer
7 years ago
Datum nákupu: 15/05/2017
Co říká Customer o Graham & Green:
Creative, fun and efficient to work with
James Towle spent considerable time considering and responding to the brief I had set him. It was a pleasure to work with him and fun too - swapping creative notes and getting things done quickly and...

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Důvěryhodný zákazník
7 years ago
Datum nákupu: 09/05/2017
Love my monkey lamp
Everything arrived quickly, was well packed and they were just what I wanted. I spoke to one of your reps to check which version of the monkey lamp would be best for me. To find out, she went down to...

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Customer
7 years ago
Datum nákupu: 10/05/2017
Co říká Customer o Graham & Green:
Fabulous as always! High quality products, efficient service, brilliant!
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Customer
Bradford On Avon
7 years ago
Datum nákupu: 15/05/2017
Co říká Customer o Graham & Green:
Stellar stuff
Stellar stuff. The cushions in particular are such great quality for the price. Everyone keeps asking me where they're from. Delivery within days, kept informed throughout. Very happy.
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Customer
7 years ago
Datum nákupu: 08/05/2017
Co říká Customer o Graham & Green:
Always lovely quality
Lovely speedy delivery.
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 08/05/2017
Beware costly returns!
Very poor. In the past I've had to justify with lots of photos and several phone calls why I needed to return something that had arrived damaged. Even up to the point that the customer services lady...

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Will
Graham & Green
7 years ago
Thank you very much for your feedback. 

I am sorry that you have found our returns policy confusing.  We are still quite a small family run business and we are unable to offer free returns on unwanted items.  We, therefore, ask for photographic evidence to confirm that an item is faulty.  One could return an item without these photos, however, the returns team would then have to find the fault or a collection charge would be levied. 

We are constantly looking for ways to improve our service.  We thank you for taking the time to give us this input. 

Kind regards,

Will
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 05/05/2017
smooth and painless
The whole experience from selecting my purchase, communication, delivery all very smooth and painless
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 08/05/2017
Nice product but delivery took too long
You could give me no idea how long delivery would be when ordered. Then took many days before I heard from the delivery firm. No delivery window provided. This would make me think twice before...

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Will
Graham & Green
7 years ago
Thank you very much for your feedback.

Furniture delivery typically takes 7-14 working days, but please allow up to 21 working days.  We usually email as soon as the order has been collected by the furniture courier and then once the courier has planned their routes they offer a 4 hour delivery timeslot.  I am very sorry if your delivery did not go as planned. 

We will look into this case and send feedback to the courier. 

I am sorry for any inconvenience caused. 

Kind regards,

Will
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O Graham & Green
Founded in the early 1970’s, Graham & Green is an independent family company who love to travel the globe in search of unique and exciting furniture and home accessories to share with their customers. Visit their unique stores in London’s Notting Hill and Primrose Hill, and explore the Graham & Green flagship store in the heart of Bayswater. For those outside London, you can find Graham & Green's newest store in the Georgian city of Bath, which is also home to their head office. If you’d like to speak to someone, you can reach their friendly customer care team on 01225 418200 or mailorder@grahamandgreen.co.uk six days a week.
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01225 418 200
92 Walcot Street, Bath, Somerset, BA1 5BG, United Kingdom
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O Graham & Green
Founded in the early 1970’s, Graham & Green is an independent family company who love to travel the globe in search of unique and exciting furniture and home accessories to share with their customers. Visit their unique stores in London’s Notting Hill and Primrose Hill, and explore the Graham & Green flagship store in the heart of Bayswater. For those outside London, you can find Graham & Green's newest store in the Georgian city of Bath, which is also home to their head office. If you’d like to speak to someone, you can reach their friendly customer care team on 01225 418200 or mailorder@grahamandgreen.co.uk six days a week.