Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Graham & Green Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/graham-green | Feefo

Zobrazení všech 3,968 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 06/01/2020

Great delivery and comms via email about my order

Katie

Graham & Green

5 years ago

Thank you for your positive review. We are so pleased to hear that you were kept well informed regarding the progress of your order and that you were happy with our delivery service.

Recenze produktu

Katie

Graham & Green

5 years ago

I am sorry to hear that this product wasn't the colour you expected and that it appeared duller in person. It is described as having an antiqued finish, but the images should reflect this so I will gladly pass your feedback on to our web team so that they can investigate further. I am glad that you still wanted to keep hold of the light, but please accept my apologies for any disappointment caused.

Julie Nobbs

5 years ago

Datum nákupu: 04/01/2020

Co říká Julie Nobbs o Graham & Green:

Good

Good service great wallpaper

Hannah

Graham & Green

5 years ago

Thank you for your feedback!

Recenze produktu

Florence Kirby

Hove

5 years ago

Datum nákupu: 03/01/2020

Co říká Florence Kirby o Graham & Green:

I would love to recommend Graham & Green to everyone. In fact I would do . Visitors to my lovely flat always remark on their designs and I am pleased to tell where I bought it from.

Hannah

Graham & Green

5 years ago

What a wonderful review of kind words! I am so pleased to hear you love Graham and Green so much as to recommend to your friends. I am pleased to hear your well styled pieces are also gaining many well deserved compliments.

Recenze produktu

Ruth ******

5 years ago

Datum nákupu: 07/01/2020

Co říká Ruth ****** o Graham & Green:

Porthole mirrors ,ideal for a coastal theme

Delivery in 24hr

Hannah

Graham & Green

5 years ago

I am so pleased to hear your delivery was so swift and your order blends so well into your coastal theme

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 31/12/2019

Always reliable

Excellent-needed to return faulty light-replacement ordered and arrived no issues.

Hannah

Graham & Green

5 years ago

Thank you for your review. I am sorry to hear your light arrived faulty but it's great to hear our customer services team resolved the matter so promptly and efficiently for you.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 04/01/2020

Great service

The service was great. Would buy from again

Katie

Graham & Green

5 years ago

Thank you for your kind review and I am so pleased that you were happy with the service that you received from us. If there is ever anything we can help you with, please don't hesitate to get in touch.

Recenze produktu

Katie

Graham & Green

5 years ago

I am sorry to hear that this item was not as you expected and that the print was faded. If you ever receive an item from us that you are not happy with, we would ask that you contact us so that we can assist you in arranging for it to be returned for a refund. I can see that you decided to keep hold of this one, but please accept my apologies for any disappointment caused and know that I have passed your feedback on to our merchandising team.

Důvěryhodný zákazník

5 years ago

Datum nákupu: 09/01/2020

Excellent service and great quality products

Hannah

Graham & Green

5 years ago

Thank you for such a positive review. It's so great to hear you've enjoyed your experience with us.

Recenze produktu

Sarah Woolford

Herts

5 years ago

Datum nákupu: 03/01/2020

Co říká Sarah Woolford o Graham & Green:

Items were delivered well packaged, as described and communication was good. Would recommend and buy from again!

Hannah

Graham & Green

5 years ago

Such a fantastic review and I am so pleased to hear you have had such a great time shopping online with us at Graham and Green from the delivery to the quality to the communication and we can't wait to assist you in the future.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 06/01/2020

Beautiful lamp. Parcel force delivery is terrible

The lamp is lovely, although the first arrived broken. Graham & Green customer service was quick to respond and send out a new one. However Parcel force delivery was absolutely awful. When trying to...

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Katie

Graham & Green

5 years ago

Thank you for your feedback and I am so sorry to hear of the trouble you had with Parcelforce. This certainly isn't the level of service we would expect for our customers so we will be investigating this with our Parcelforce liaison. In future, if you have any trouble receiving a delivery, please let us know so that we can contact Parcelforce on your behalf. We have contacts who can assist us with arranging redeliveries so this will hopefully save you a lot of time on the phone. Please accept my sincere apologies for any inconvenience or disappointment this caused you and don't hesitate to get in touch if you do need our assistance in future.

Recenze produktu

Abbey Murray

5 years ago

Datum nákupu: 03/01/2020

Co říká Abbey Murray o Graham & Green:

Unique home items, shame postage cost too high.

Unique selection of home items, however postage to high, took longer to arrive than usual and paying a premium postage.

Katie

Graham & Green

5 years ago

Thank you for your feedback. I am glad to hear that you are a fan of our products, but I am sorry that you felt the delivery fee was too high. We are unfortunately unable to absorb the delivery costs as we are a small family run company, but we are always collating feedback regarding delivery fees so please know that I will pass this on for you. Hopefully this will be something we can reduce in future.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Graham & Green

Founded in the early 1970’s, Graham & Green is an independent family company who love to travel the globe in search of unique and exciting furniture and home accessories to share with their customers. Visit their unique stores in London’s Notting Hill and Primrose Hill, and explore the Graham & Green flagship store in the heart of Bayswater. For those outside London, you can find Graham & Green's newest store in the Georgian city of Bath, which is also home to their head office. If you’d like to speak to someone, you can reach their friendly customer care team on 01225 418200 or mailorder@grahamandgreen.co.uk six days a week.

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01225 418 200

92 Walcot Street, Bath, Somerset, BA1 5BG, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Graham & Green

Gold Leaves Wall LightVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuItem is not the bright gold colour you see in the image, it is must darker and duller. It will be ok but the image is misleading if you are looking for something bright and reflective.

Yanto Diamond Fl Light-S-BlackVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuSo lovely I ordered a second light

Succulents Calender 2020Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLook good in my kitchen.thank you.

Gold Glitter Sea Lion DecVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSo unusual for a coastal themed Xmas tree

3 Piece Cocktail Mixing SetVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuPerfect for Pimm's

XS White JellyfishVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely with a light shining on it ,very heavy ,a beautiful piece of glass

Metal Jacks SetVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuRetro game for my granddaughter

Clockwork SubmarineVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat bath time toy

Ornate White ShelfVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuPerfect for the paperweight, can be painted

Eagle Ray 21x30 BLACK FRAMEVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAuthentic marine print

Octopus 21x30 BLACK FRAMEVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAuthentic marine print

Double Silver Egg PoacherVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuEasy way to poach eggs

Pointed Hanging VaseVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuA lovely way if short of space to show a few flowers

Perching Parrots Lamp BaseVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuJust love it-quirky but classic-shade of pistachio just suits it perfectly

Round Bath Matt SmallVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuNot as shown in picture. The grey pattern is so faded i can hardly see it. Very disappointed

Silver & Gold Pineapple LampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Midnight Velvet 14, ShadeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

London Eye DecorationVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Flamingo Bird DecorationVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Would You Rather GameVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGreat fun for all ages. Easy to fit in your bag, we have used it at restaurants and it has been great fun.

Red Vintage Car with Xmas TreeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

Beetle w/ Xmas TreeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Lacey Llama w/ PompomsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Camper Van BaubleVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Hetty Hare LampVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobku

Tawny Owl Pencil PotVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat little gift for my dad to keep all of his pens in office.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?