Goodtogoinsurance.com již není aktivním zákazníkem Feefo
Zobrazení všech 14,690 recenzí
Důvěryhodný zákazník
12 years ago
Datum nákupu: 12/05/2013
The person I spoke to was very efficient and helpful. She explained exactly what was…
The person I spoke to was very efficient and helpful. She explained exactly what was covered and what restrictions would be applied. This was very helpful as we were dealing with existing medical...
I've used goodtogo for several years because both my wife and I have pre-existing medical…
I've used goodtogo for several years because both my wife and I have pre-existing medical conditions and the cost is very competitive compared to the loading imposed by other insurers.
They charged me twice for the insurance and didn't even apologise when I rang up…
They charged me twice for the insurance and didn't even apologise when I rang up to try and arrange a refund.
Goodtogoinsurance.com
Goodtogoinsurance.com
12 years ago
I'm very sorry to hear that your card was debited twice for your insurance. I understand from looking at our records that you called to report the error on 15 May and our agent refunded the double payment immediately.
I have listened to our recording of this phone call and noted that our agent did not apologise for the error, which he should have done. Therefore, I would like to take the opportunity to apologise now for any inconvenience that this may have caused you.
Despite the lack of apology, I was however pleased that the matter was dealt with quickly and your card refunded immediately.
Goodtogoinsurance.com Customer Services
Not much to report, as done on line, personal choice with cost factor being involved…
Not much to report, as done on line, personal choice with cost factor being involved and services offered.
Received hard copy direct to my home within 24 hours which was good
The person to whom I spoke was professional and attentive, she had to give a…
The person to whom I spoke was professional and attentive, she had to give a new quote and deal with the medical conditions etc. She was great. Thanks must go to her.
Peter
The service I and my partner received was brilliant. Although we did not have to…
The service I and my partner received was brilliant. Although we did not have to make a claim, all the options were clearly explained and the lady on the phone told us about the different packages...
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
