Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Glow-worm Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/glow-worm | Feefo

Zobrazení všech 28 recenzí

Steve Endicott

2 days ago

Datum nákupu: 29/07/2025

Co říká Steve Endicott o Glow-worm:

Fantastic service with an English person on the other end of the phone to speak too and sort out my registration

Vaillant UK

Glow-worm

1 day ago

Thank you for your 5* review. Kind regards, Glow-worm.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

16 days ago

Datum nákupu: 21/07/2025

Just found it a little tricky registering,Doing things online just not for me.

Vaillant UK

Glow-worm

9 days ago

Thank you for your review and for taking the time to provide us with your feedback regarding the online registration. Should you need to contact us in the future all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

16 days ago

Datum nákupu: 16/07/2025

Very prompt and efficient service, carried out on time and to a professional standard.

Vaillant UK

Glow-worm

8 days ago

Thank you for your review and for taking the time to provide us with your feedback. We're pleased to hear that you received a prompt, efficient service. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Owen Curran

Prestwick

16 days ago

Datum nákupu: 18/07/2025

Co říká Owen Curran o Glow-worm:

Overly complicated registration system. Too many sections.

Vaillant UK

Glow-worm

8 days ago

Thank you for your review and for taking the time to provide us with your feedback on the registration process, we've passed this onto the relevant team. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

17 days ago

Datum nákupu: 09/07/2025

Easy to do

Vaillant UK

Glow-worm

9 days ago

Thank you for your 5* review, we're pleased to hear you found the registering of your boiler easy to do. Kind regards, Vaillant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

17 days ago

Datum nákupu: 09/07/2025

No interest in helping new customers have a positive experience with the product.

Vaillant UK

Glow-worm

3 days ago

Thank you for your review, we’re sorry to hear about your experience. Thank you for providing further information so we could look into this with our customer care team, the team has advised that your boiler was installed in April 2025 and was not registered on our system until July 2025. All appliances must be registered within 30 days of installation for any extended guarantees. If your installer has advised of an extended guarantee, they needed to register the guarantee on our installer platform within 30 days of installation. Failure to register within 30 days will result in the guarantee reverting to the standard 12-month guarantee level. We apologise for any inconvenience caused with this. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Susan Elwood

23 days ago

Datum nákupu: 04/07/2025

Co říká Susan Elwood o Glow-worm:

Because Gloworm are good that is why

Vaillant UK

Glow-worm

15 days ago

Thank you for your review and for taking the time to provide us with your feedback. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

23 days ago

Datum nákupu: 10/07/2025

Relatively easy process

Vaillant UK

Glow-worm

17 days ago

Thank you for your review. We value your feedback of the registration process. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

24 days ago

Datum nákupu: 10/07/2025

My old boiler was a glow worm which was very reliable.

Vaillant UK

Glow-worm

17 days ago

Thank you for your review and for taking the time to provide us with feedback. We're pleased you've chosen another Glow-worm boiler. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Robert Cavens

Edinburgh

24 days ago

Datum nákupu: 09/07/2025

Co říká Robert Cavens o Glow-worm:

Easy to navigate

Vaillant UK

Glow-worm

15 days ago

Thank you for your 5* review, we're happy to hear you found the system easy to navigate. Kind regards, Glow-worm

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Glow-worm

Glow-worm has been building robust, reliable and highly efficient boilers and controls for over 90 years. Our products are made for homes that are there to be lived in, not just looked at. Whether it’s a hot shower after football training or feeling toasty on the sofa, we provide that warm flow that keeps everyone going. With a focus on customer satisfaction, Glow-worm continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

Přečíst vše

0330 100 3142

Glow-worm, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

Proč věřit recenzím Feefo?