No one wants sales calls after they’ve placed an order
I didn’t like the fact that on a long haul flight hold baggage wasn’t included as standard & then I got incessant sales calls trying to up-sell me hold baggage at an extortionate fee. I won’t be...
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Mavyreen
Globehunters
7 years ago
Dear Lucy,
Thank you for sharing your feedback with us. We are extemely sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to you and check if you were aware that the tickets booked on your reservation were with a hand baggage only. In case you needed baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued. We understand that the incessant calls made you uncomfortable and would like to offer our sincere apologies for that.
This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware about the limitations of the fare offered for your reservation.
We shall pass on this feedback to our reservations and website development team so that the customers are informed in advance about the baggage information in a more concise and clear manner.
Please do not hesitate to contact us for any assistance that you may require.
Regards, Team Globehunters
0
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Důvěryhodný zákazník
7 years ago
I was directed to Globehunter's via Sky Scanner and to date am pleased with both the price and speed of the delivery of the e-tickets. Normally, we would book directly with the airline and be able to...
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Mavyreen
Globehunters
7 years ago
Hello! Thank you so much for the briliant review!
Glad we could offer you the best price for your trip! Yes unfortunately our system is not connected to the airline's seat booking system that's why this option is not available. What we could do for you though is to put in a seat request to the airline. Please do get in touch with us by sending us an email to socialmedia@globehunters.com with your seat preference (aisle or window?). We cannot guarantee that the airline will heed to our request but we can at least try for you.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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Důvěryhodný zákazník
7 years ago
Best price!
Mavyreen
Globehunters
7 years ago
Hello!
Thank you so much for the review! Glad we could offer you the best price for your trip!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
7 years ago
Cost saving flight
Excellent service. Very happy
Mavyreen
Globehunters
7 years ago
Hello! Thank you so much for the review!
We're so pleased to hear that you are happy with using Globehunters for your flight needs! Glad we could offer savings and an excellent service too!
Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
7 years ago
Competitive prices
Mavyreen
Globehunters
7 years ago
Hi,
Thank you so much for the review! Glad to know we povided you with greatcompetitively prized flights!
Wishing you a safe and happy trip!
0
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o Globehunters:
Great customer service
Mavyreen
Globehunters
8 years ago
Hello! Thank you so much for the review! We're so glad you are happy with our customer service!
Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
8 years ago
Helpful
Mavyreen
Globehunters
8 years ago
Hello! Thank you so much for the review! We're so glad you found our team helpful!
Wishing you a safe and happy trip!
0
Sdílet
TC
Trusted Customer
8 years ago
Co říká Trusted Customer o Globehunters:
Easy to use, good prices, quick to return emails
Mavyreen
Globehunters
8 years ago
Hello! Thank you so much for the review!
We're so pleased to hear that you are happy with using Globehunters for your flight needs!
Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
8 years ago
Quick response...easy transaction
Mavyreen
Globehunters
8 years ago
Hello!
Thank you so much for the review! We're so glad you are happy and found that booking with us was easy!
Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
8 years ago
Booked on line all very efficient
All went well booking online had several choices just clicked on the option l needed and paid on line confirmation and E-tickets within minutes was able to book parking shortly afterwards
Mavyreen
Globehunters
8 years ago
Hello!
Thank you so much for the review! We're happy that our booking system was quick and easy for you to use!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Thank you for sharing your feedback with us. We are extemely sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to you and check if you were aware that the tickets booked on your reservation were with a hand baggage only. In case you needed baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued. We understand that the incessant calls made you uncomfortable and would like to offer our sincere apologies for that.
This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware about the limitations of the fare offered for your reservation.
We shall pass on this feedback to our reservations and website development team so that the customers are informed in advance about the baggage information in a more concise and clear manner.
Please do not hesitate to contact us for any assistance that you may require.
Regards,
Team Globehunters