Not the most friendly or helpful but we got the tickets!
Having read dubious reviews I wasn't sure what to expect. We didn't get the tickets straight away and instead received a missed call with no message the following day. When we called back it was...
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Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback about our services. We are sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed checked-in baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued.
We understand that the strange missed call made you uncomfortable and the callback was not ideal - we will look into it to make sure it won't happen again. We would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation.
Please accept our apologies for the inconvenience and we hope to assist you again in the near future.
Regards, Team Globehunters
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Globehunters:
First time to use globehunters, very happy with their service. Will definitely use it again. More power!
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Wishing you a safe and happy trip!
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Důvěryhodný zákazník
7 years ago
Highly recommended to my friends
And I buy the ticket again At GLOBEHUNTER.
THANKS
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab review and the recommendation!
If you need further assistance, please do not hesitate to contact us.
1
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Globehunters:
They have taken good care of me and responses very quickly. Definitely use them again
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Wishing you a safe and happy trip!
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Globehunters:
Easy to purchase flights a lot cheaper than the flights official website
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we could offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Globehunters:
Very competitive price and flight times just when I wanted them.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we could offer you the best prices for your perfect flight! Wishing you a safe and happy trip!
0
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TC
Trusted Customer
London
7 years ago
Co říká Trusted Customer o Globehunters:
Very easy
Quick and easy. Great price
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Globehunters:
Excellent booking service
Excellent service and communications , very quick replies to my emails!!
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
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Důvěryhodný zákazník
7 years ago
Good price, no checked baggage.
Excellent price but the fact it didn’t come with baggage was very frustrating, more so as it didn’t state that information when booking.
Mavyreen
Globehunters
7 years ago
Thank you very much for your review! We would like to apologize for the issue that has cropped up.
Our systems pick up the lowest fare available and then provides it to the passenger who makes a search for it. We are currently working on our website to ensure that baggage information is more prominent and visible for all customers.
If you need further assistance, please do not hesitate to contact us.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We were trying to reach out to check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed checked-in baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued.
We understand that the strange missed call made you uncomfortable and the callback was not ideal - we will look into it to make sure it won't happen again. We would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation.
Team Globehunters