Recenze společnosti Globehunters

Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! We kindly ask for a minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes!Please vote using this link here.Thank you very much again for choosing Globehunters for your flight needs. Kind regards,Your Globehunters Team

Thank you for sharing your feedback regarding the booking process. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a "hand baggage only" fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated team to who will call/send an email to passengers to check if are aware of this. We give adequate time to all the passengers to call us or email us with how they wish to proceed. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation. We as travel agent have a time-limit to process the reservations. If you had asked for your booking to be cancelled, we could have done it for you too. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it. Please do not hesitate to contact us for any assistance that you may require and we apologise again for the inconvenience caused. Regards, Team Globehunters

Thank you for sharing your feedback regarding the booking process. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a 'hand baggage' only fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it. Please do not hesitate to contact us for any assistance that you may require and we apologise again for the inconvenience caused. Regards, Team Globehunters

We are extremely sorry to hear about the inconvenience that you faced after booking your flights with us. We were trying to reach out to you and check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued. We understand that the incessant calls made you uncomfortable and would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation. Please accept our apologies for the inconvenience and we hope to assist you again in the near future. Regards, Team Globehunters

We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. Sometimes, our emails to you might be delivered straight to your Junk Mail or SPAM folder. Can you please check there just in case? We've tried calling you but we could not reach you - please do check your email and let us know if you have received our latest email with regards to your luggage. If you need anything else, please don't hesitate to get in touch via socialmedia@globehunters.com Kind regards, Globehunters

Thank you very much for leaving us a brilliant review! It means a lot for us to know that you really appreciated our services and we have sent your comments about the website to our web development team. We kindly ask for a minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here! Thank you very much again for choosing Globehunters for your flight needs. Kind regards, Your Globehunters Team

Thank you for sharing your feedback with Globehunters. I do believe that our team has gotten in touch with you with regards to your query and are awaiting your response and paperwork. As soon as we receive those, we would be able to process the refund. Please do not hesitate to contact us for any further assistance. Regards, Team Globehunters

Thank you very much for leaving us a brilliant review! It means a lot for us to know that you really appreciated our services. We kindly ask for a minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here! Thank you very much again for choosing Globehunters for your flight needs. Kind regards, Your Globehunters Team

Thank you for sharing your feedback. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a 'hand baggage only' fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We give adequate time to all the passengers to call us or email us with how they wish to proceed. We as travel agent have a time-limit to process the reservations. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it.Regards, Team Globehunters

Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)