The booking was efficient, and the team noticed that I hadn't booked any baggage so called to double check this before processing my order. Efficient with great customer service.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
MT
Mr Simon Thomas
Ověřeno Feefo
3 years ago
Co říká Mr Simon Thomas o Globehunters:
Flight cost is competitive but information on what is included / excluded could be clearer. Also making follow up phone calls without prior arrangement after 9pm is not welcomed.
Mavyreen
Globehunters
3 years ago
Hello. Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about what is included/excluded on our website. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team
1
Sdílet
MK
Ms Ann Kramer
Ověřeno Feefo
3 years ago
Co říká Ms Ann Kramer o Globehunters:
Helpful phone call about luggage
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
MG
Mr Anderson Graeme
Ověřeno Feefo
3 years ago
Co říká Mr Anderson Graeme o Globehunters:
Very Helpful
Booked flight easily and double checked name spelling was correct and adding luggage purchase
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
MB
Mr Roberto Emilio Benjamin
Ověřeno Feefo
3 years ago
Co říká Mr Roberto Emilio Benjamin o Globehunters:
Couldn't submit dietary request for long-haul flight meals!
Mavyreen
Globehunters
3 years ago
Thank you very much for the feedback. Did you try to get in touch with our team to help you out?
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Great company - highly recommend
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
ME
Mrs Philippa English
Ověřeno Feefo
3 years ago
Co říká Mrs Philippa English o Globehunters:
English
Perfect customer service really good and nothing was too much trouble
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
MA
Mr CANISIUS ANTHONY
Ověřeno Feefo
London
3 years ago
Co říká Mr CANISIUS ANTHONY o Globehunters:
Great customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Fast responses, helpful staff
Very helpful staff, I am hearing impaired so they communicated by email, very fast responses and very helpful staff
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
No notification for delayed flight
Flight was delayed 21 hours. No notice provided so I found out at the airport. I have received no response to my email to customer service.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
