Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Getsafe Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

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Neil

3 years ago

Co říká Neil o Getsafe:

Only good if you feel like you want to be tied to one insurer for good

They seem really difficult to deal with, the lack of information around renewal date was odd and I had to ask them what my renewal price was. When asking them questions, they only seem to answer one...

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Stephanie Bohny

Getsafe

3 years ago

Hey Neil, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

Really pleased

Really happy and very pleased that this company recognise customers by giving reductions for staying with them, thank you Getsafe, much appreciated especially at this time due to the rising costs of...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Rosalin

3 years ago

Co říká Rosalin o Getsafe:

The renewal payment was taken out without warning

Stephanie Bohny

Getsafe

3 years ago

Hey Rosalin, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Důvěryhodný zákazník

3 years ago

All done as required

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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WE

Wendy

Stockport

3 years ago

Co říká Wendy o Getsafe:

Brilliant Service.

Fantastic service and communication, so easy to use and download the app.

Stephanie Bohny

Getsafe

3 years ago

Hey Wendy, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Důvěryhodný zákazník

3 years ago

100% recommend. Easy to speak to the team, great customer service and good value for money.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Martin

Wakefield

3 years ago

Co říká Martin o Getsafe:

Good company

Customer service could be quicker, took several days to make adjustments to my policy. But great cover at the cheapest price.

Stephanie Bohny

Getsafe

3 years ago

Hey Martin, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

Great service and easy website

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Důvěryhodný zákazník

3 years ago

Thanks

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Důvěryhodný zákazník

3 years ago

Because you don’t respond when I try to contact only when I cancel renewal payment than you continually send reminders

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Důvěryhodný zákazník

3 years ago

Never had to make a claim but have had nothing but a positive experience so far, the prices are fair and the app is so simple to use. So far so good.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Recenze společnosti Getsafe

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?