Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Getsafe Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

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Vincent

3 years ago

Co říká Vincent o Getsafe:

Good prices and service and the app is easy to use and was very easy to get insurance up and running. Being nearly 60 years old i found the hole process easy. Vince

Stephanie Bohny

Getsafe

3 years ago

Hey Vincent, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

Really Unsafe

Took months to get a simple claim paid, then had to call and email over and over to actually get the money sent. Really **** service that makes me nervous in the event of a bigger issue. I'll...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Daniel

Kettering

3 years ago

Co říká Daniel o Getsafe:

Gave me a cheaper renewal price!

Stephanie Bohny

Getsafe

3 years ago

Hey Daniel, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

No customer service whatsoever

I purchased cover with Getsafe in 2021 ans when my boiler broke down I was really happy that it was covered. It was a bit of a painful process to get the relevant documents sent over and get my...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

Very satisfied.. Good product.with clear information in an easy to use app.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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PA

Paul

3 years ago

Co říká Paul o Getsafe:

I was very happy with the discount they gave me after just one year,it has helped very much with the current price rise on everyday things

Stephanie Bohny

Getsafe

3 years ago

Hey Paul, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Steve

Suffolk

3 years ago

Co říká Steve o Getsafe:

Excellent People

Excellent. No problems and all correspondence fast, friendly and speedily resolved.

Stephanie Bohny

Getsafe

3 years ago

Hey Stephen, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Důvěryhodný zákazník

3 years ago

Great!

Really easy to deal with and very reasonably priced. Even offer loyalty rewards to customers which is amazing!

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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lynette

3 years ago

Co říká lynette o Getsafe:

Great

It’s great to have cheaper than other places

Stephanie Bohny

Getsafe

3 years ago

Hey Iynette, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Tracy

3 years ago

Co říká Tracy o Getsafe:

I was surprise to get a £10discount for being loyal

Brilliant service, being a loyal customer I received a £10 discount, with eveything going up it was very welcome.. thank you

Stephanie Bohny

Getsafe

3 years ago

Hey Tracy, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Recenze společnosti Getsafe

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?