Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Gemini Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/gemini-trust-company | Feefo

Zobrazení všech 2,675 recenzí

Vanessa

4 years ago

Datum nákupu: 26/11/2020

Co říká Vanessa o Gemini:

Gemini is wonderful to both store and trade crypto. It is super safe.

Safe and secure. Very easy to trade.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 22/11/2020

Except for the issue listed I have had 5 starservice previously

I have had great service with Gemini in the past but recently made some substantial wire transfers into Gemini and want to direct depoisit from my savings and it tells me I have a $0.00. Direct...

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Michael

Gemini

4 years ago

Thank you for reaching out about this. We’ll email you directly to help resolve this issue.

Prohlédnout si celou recenzi zákazníka

Thomas

Sarasota Fl.

4 years ago

Datum nákupu: 23/11/2020

Co říká Thomas o Gemini:

SAFE, Secure, easy to navigate and great documentation.

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Leasa

4 years ago

Datum nákupu: 23/11/2020

Co říká Leasa o Gemini:

i made a wire to purchase a bitcoin , when i want to withdraw they declined

let people know you wont sell crypto to them not declining their withdrawals after they havre made a wire. forcing them to trade back the money which wont be complete anymore. its a fraud to me

Michael

Gemini

4 years ago

Hi Leasa. We appreciate your feedback. We have strict security measures around withdrawals. We apologize for any inconvenience.

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 22/11/2020

Awesome!

Very quick response time and great customer communication .

Michael

Gemini

4 years ago

Thanks for your feedback. We love to hear you’ve had great communication with us. Onward and upward!

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Stephen

4 years ago

Datum nákupu: 22/11/2020

Co říká Stephen o Gemini:

Still waiting on my hoodie!!!!! Please reward your customers!!!!

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Franklin

4 years ago

Datum nákupu: 22/11/2020

Co říká Franklin o Gemini:

Very efficient customer service staff. Always quick response. The only thing I see that needs to change Is the amount of of time it takes and ACH transfer to clear.

Michael

Gemini

4 years ago

We’re so glad to hear you get quick responses from our all star customer support team. :) We shared your feedback about ACH transfers with the team. We do offer wire transfers and have a new debit card functionality that allows users to access funds quicker if you’re interested!

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Katherine

Denver

4 years ago

Datum nákupu: 21/11/2020

Co říká Katherine o Gemini:

Fast and easy

I’ve been using Gemini for about a year and I find they are the most fair in the amount they charge and the service is fast!

Michael

Gemini

4 years ago

So glad to hear this. Onward and upward!

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Thomas

4 years ago

Datum nákupu: 21/11/2020

Co říká Thomas o Gemini:

Smooth and easy. No waiting.

Michael

Gemini

4 years ago

Bitcoin doesn’t wait and neither does our product :)

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Augustus

4 years ago

Datum nákupu: 21/11/2020

Co říká Augustus o Gemini:

Very happy with Gemini

I have used Gemini for many transactions over past couple years. Litteraly zero issues. All my questions have been answered promptly via email support. I feel like I have a great partner in a space...

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Michael

Gemini

4 years ago

This made our day! Thank you for sharing and we’re happy that you’ve chosen to partner with us on your crypto journey. Onward and upward!

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O Gemini

Crypto is about giving you greater choice, independence, and opportunity. Gemini is here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your cryptocurrency. Gemini is rated the #1 cryptocurrency exchange in 2020 by CryptoCompare.

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(212) 581-8500

600 3rd Ave, New York, New York, 10016, United States

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