I made my order on a Tuesday and it wasn't handed over to the post office until the Saturday, meaning it didn't reach me with the 48hr shipping until the following Monday. I could order something...
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Customer Service
Games Quest
7 years ago
Hello, I am sorry you are not happy with the service you received. We aim to get orders out (and advise this on our website) within 1-3 working days. As you ordered Monday afternoon, 3 working days later would be Thursday, and then Royal mail Tracked 48. Unfortunately sending items Tracked 48 does not mean you order, then get your item 2 days later - Tracked 48 is the Royal Mail service, not the dispatch time.
Hope that helps.
GamesQuest
TC
Trusted Customer
7 years ago
Yeah I'm aware of how royal mail 48 hour works, as is clear in my review if you read it. My problem was that it took so long just for you to get it to the post office in the first place.
Item sat processing for to long. After I made a phone call things sped up a bit, but paid for 48 hour delivery and it took a week to get to me. Not as good as it used to be.
On a quest for a new game? You'll find it on Games Quest for sure as we stock 30,000 of the worlds favourite board games, toys and role playing books.
We think of the customer as ourselves. We have children, we play games, we care about what we sell and we choose products we love the look and feel of.
From Toys & Board Games to Collectables & Card Games, and everything in between. GamesQuest, the destination for fun.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
On a quest for a new game? You'll find it on Games Quest for sure as we stock 30,000 of the worlds favourite board games, toys and role playing books.
We think of the customer as ourselves. We have children, we play games, we care about what we sell and we choose products we love the look and feel of.
From Toys & Board Games to Collectables & Card Games, and everything in between. GamesQuest, the destination for fun.