Recenze společnosti G.H.BASS

Thanks so much for your feedback Robert! It makes our day to hear about how much our customers love our products and the great service they’ve received from our team. We have passed on your review to our team, we hope you visit us again soon.

Hi Adeola, Your kind words about our customer service are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

Upon reviewing your case, we regret to inform you that we are unable to accept your loafer back as a return. After carefully assessing the situation, it has been determined that the discomfort you experienced is not due to a manufacturing fault. As a company committed to providing high-quality products and exceptional customer service, we understand your disappointment and frustration. However, our return policy clearly outlines that returns are accepted only for items with manufacturing defects or damages. Regrettably, discomfort due to fit or personal preference falls outside the scope of our return policy. We do offer a range of softer leather styles and if you would like any further information regarding fit or sizing please contact us via email or live chat and we would be happy to assist.

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our products and the services provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Thanks for the 5 stars Carmen, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thank you for taking the time to provide us with feedback, the returns are currently €5, we cover the cost of the taxes and duties.

We sincerely apologise for the frustration and inconvenience you experienced with our product/service. We have responded to you personally by email as we want to address this issue promptly and to ensure that you are 100% satisfied.

We really appreciate you taking the time to leave us your 5 -star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thanks for the 4 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.