Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenze produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Datum nákupu: 02/02/2021
0
Sdílet
MT
Mr Martin Tonks
Manchester
5 years ago
Co říká Mr Martin Tonks o Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenze produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Datum nákupu: 02/02/2021
0
Sdílet
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Co říká Mrs Sylvia Bickerton o Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Recenze produktu
Datum nákupu: 30/01/2021
0
Sdílet
MN
Mr Charles Newbury
5 years ago
Co říká Mr Charles Newbury o Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Recenze produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Datum nákupu: 27/01/2021
0
Sdílet
Důvěryhodný zákazník
5 years ago
They were responsive and addressed my issues well
Recenze produktu
Datum nákupu: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Co říká Mr & Mrs Mitchell o Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Recenze produktu
Datum nákupu: 27/01/2021
0
Sdílet
Důvěryhodný zákazník
5 years ago
Excellent customer service
Recenze produktu
Datum nákupu: 22/12/2020
0
Sdílet
Důvěryhodný zákazník
5 years ago
Quick efficient service.
Recenze produktu
Datum nákupu: 26/01/2021
0
Sdílet
MM
Mr Trevor Maybourne
5 years ago
Co říká Mr Trevor Maybourne o Fresh Insurance Services:
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
