Recenze společnosti Freedom Insurance Services Ltd

Hi, Thank you for taking the time to leave us a review! We're glad you found our website easy to navigate and that our agent was friendly and helpful in answering your questions. Safe travels, Rosie

Hi, Thank you so much for your 5-star review! We're delighted to hear that our agent was helpful and patient, and that you feel confident and happy with the cover we've arranged for your holiday. Best regards, Rosie

Hi, Thank you for leaving us a 5-star review! We're pleased to hear that our agents were helpful! Best wishes, Rosie

Hi Howard, Thank you for leaving us a 5-star review! We're pleased that you found our website user-friendly and Karl very professional and helpful. I will be sure to let him know! Best wishes, Rosie

Hi Kim, Thank you for your kind words. We're glad Gillian made the process easy and that you're happy with the cover and price. We appreciate your feedback! Safe travels, Rosie

Good morning, Thank you for bringing your concerns to our attention. I understand you spoke with my colleague yesterday regarding a revision to one of your medical declaration responses, as well as the addition of a recently diagnosed condition. As a result of these updates to your policy, an additional premium was applied to reflect the increased risk associated with your medical history. Please note that I have now escalated this matter through our complaints procedure. You will be contacted directly when we have investigated this further. Kind regards, Reece

Thank you for leaving us feedback Helen, thats great to hear. Have a lovely trip later this month and we hope to speak with you again in future. Best wishes, Reece

Thank you for your feedback Malcolm. Given your comments, I think you may have selected the wrong star rating! We'd be very grateful if you could update this by revisiting the original review invitation. Best wishes, Reece

Hi John, Thank you for leaving us 5 stars! We're pleased to hear that you found our website easy to use and were happy with the price! Best wishes, Rosie

Hi, Thank you for your kind review! We're delighted to hear that our agents provided you with excellent service. It's wonderful that you've recommended us to your granddaughter and her fiancé. We hope all of you have a lovely time and make many great memories! Best wishes, Rosie