Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Freedom Health Insurance

Zobrazení všech 181 recenzí

Vivian

Ověřeno Feefo

9 years ago

Co říká Vivian o Freedom Health Insurance:

Quick, easy, simple insurance

Quick email responses and knowedgable staff who gave me a policy which suited my specific needs, cheers

Daniel

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that we have managed to provide you with the right policy for your healthcare needs. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Datum nákupu: 01/02/2017

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

All my doubt was solved by James Middleton, he was very helpful.

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are happy to hear that James helped you with your queries. If you have any other questions, please do not hesitate to get in touch. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 14/09/2016

Důvěryhodný zákazník

Ověřeno Feefo

9 years ago

...

Freedom Health Insurance

9 years ago

Thank you for your rating Kind Regards, Freedom Health Insurance Team

Datum nákupu: 27/09/2016

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

The service provided by ms. Kirstie pruett was more than grateful and very helpful.

Důvěryhodný zákazník

10 years ago

So far it was very good, mostly due to the great work of ms. Kirstie pruett.

Freedom Health Insurance

10 years ago

Thank you for your feedback. We are pleased to hear that you are happy with the customer service provided by Kirstie. Should you have any questions, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 30/08/2016

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

Had no idea how to claim or be referred. Bare info for customers with no…

Had no idea how to claim or be referred. Bare info for customers with no member portal or nothing.

Freedom Health Insurance

10 years ago

Thank you for taking the time to share your feedback. We are sorry to hear that you couldn’t find the information you were looking for. We tried to call you on two occasions in order to help you with any questions you may have, but unfortunately we couldn’t get hold of you. All information about how to make a claim is easily accessible through our website directly from the menu ‘Members’ --> ‘How to make a claim’ and in the Freedom Your Choice policy summary sent to you with the email confirming your policy details and also with the policy certificate by post. All other documents related to your policy are available in the Documents Library on our website. If you have any further questions, please do not hesitate to contact us. Kind regards, The Freedom Health Insurance Team

Datum nákupu: 03/06/2016

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

made it very very difficult to have claims paid out. Not trustworthy. Pushy non-british medical…

made it very very difficult to have claims paid out. Not trustworthy. Pushy non-british medical staff.

Freedom Health Insurance

10 years ago

Thank you for your feedback. We always do our best to ensure a smooth and quick claims service, as proven by our many happy clients and our customer service award. It wouldn’t be appropriate to discuss your claim in more detail here as it is still outstanding, but we are currently in contact with you to ensure an appropriate resolution. Freedom Health Insurance is proud to be an equal opportunities employer with our administration centre at our offices in Poole, Dorset. Although English is the first language of most of our staff and all our staff are fluent English speakers, Freedom actively recruits multi-lingual staff. We believe this multicultural approach is in the interests of service to our UK customers and our international customers alike. Kind Regards, Alistair Sclare Managing Director

Datum nákupu: 22/09/2015

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

Guys Just a quick word to say how efficient your service has been today I have been…

Guys Just a quick word to say how efficient your service has been today I have been with you for years and thank god I have never really used the service But today was a great customer experience ...

Přečíst další

Freedom Health Insurance

10 years ago

Thank you for your comments and for your rating Nick. We are pleased to hear you are happy with the service you received. Should you have any questions, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 12/05/2016

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

Easy online form

Freedom Health Insurance

10 years ago

Thank you for your feedback. We are constantly working to make our online application process as easy as possible. Should you have any questions in the future, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 02/02/2016

Důvěryhodný zákazník

Ověřeno Feefo

10 years ago

very friendly and professional

Freedom Health Insurance

10 years ago

Thank you for your comments and for you rating. If you ever need to talk to us in the future, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 28/09/2015

Důvěryhodný zákazník

Ověřeno Feefo

11 years ago

Freedom Health insurance provided excellent customer service with a dedicated representative who was prompt and…

Freedom Health insurance provided excellent customer service with a dedicated representative who was prompt and very competent. Thank you Ellis Lake.

Freedom Health Insurance

11 years ago

Thank you for your rating. Ellis was very pleased to hear that you were happy with the service he provided. Should you require any assistance, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Datum nákupu: 10/03/2015

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Freedom Health Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?