Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Fox & Sons

https://www.fox-and-sons.co.uk

Hodnoceno

Výjimečná

Fox & Sons is one of the most successful estate agents in the South, with branches stretching from Cornwall to East Sussex

Služba

4.9

416

448

hodnocení za poslední rok

Zobrazení všech 3,678 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 03/05/2017

Let us know what is going on and keep us informed on a regular basis. We should not have to always ask you what is happening! Better communication. Be more pro - active. Attention to detail...

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 23/05/2017

Didn't follow through and keep pressure on to achieve completion

A good start to the sales process, but did not follow through very well to keep things going. Buyer and seller had to do all the work to get the sale finalised and completed. Not very impressed.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 18/01/2017

They were very good

They were very quick at what I needed

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 14/03/2017

very poor service with no real explanations. appointment not kept

Support not there. Completion and a sale not materialized. Told that non checking and points for me to action not carried through because I was abroad! Only interest was to get me to sign contract...

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MICHAEALA

BRIGHTON

8 years ago

Datum nákupu: 27/03/2017

Co říká MICHAEALA o Fox & Sons:

FINE OVERALL ALL PLEASANT PEOPLE UPDATED ON REGULAR BASIS BUT NO OFFERS ON HOUSE ALTHOUGH REDUCED PRICE AS SUGGESTED

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 18/04/2017

Very poor service

I was disappointed with the overall service, it would appear that once a buyer has been found there is no further interest. On day one of the house going on the market I was asked for money up front,...

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Paul

Fox & Sons

8 years ago

Hi there, thank you for taking the time to leave a review of the team in Gosport on Feefo. We're very sorry to hear that you felt as though the service received merited a 2* review and that the communication after a buyer had been found waned a little. We take matters of customer service very seriously and I have forwarded your review on to the branch for the team there to assess.

With regards to the refund, I have spoken to the Conveyancing Dept. who have informed me that a cheque was sent out on the 8th June 2017 so that should be with you by now. If this still hasn't been arrived then please forward an email to socialmedia@sequencehome.co.uk and we will happily look into this for you. Best Regards.

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Mr Dawson

8 years ago

Datum nákupu: 25/04/2017

Co říká Mr Dawson o Fox & Sons:

To listen to customers requirements and not sell property and leave seller to find new home when requested help

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Mr & Mrs Healy

8 years ago

Datum nákupu: 21/02/2017

Co říká Mr & Mrs Healy o Fox & Sons:

Good Service

Had considered "internet agents" glad we decided to use Fox & sons

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Neobdržel/a jste pozvánku k recenzi?

O Fox & Sons

Fox & Sons were established in 1868 and are one of the most successful estate agents in the South, with branches stretching from Cornwall to East Sussex right across the South Coast. With over 60 branches and a specialist auctions division too Fox & Sons are well placed to help with your move. Fox & Sons are also part of the Sequence Group, a national estate agency network of over 320 offices.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo