Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Formby Cycles Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/formby-cycles | Feefo

Zobrazení všech 19 recenzí

Trusted Customer

7 years ago

Datum nákupu: 05/08/2017

Co říká Trusted Customer o Formby Cycles:

welcome to the society of disinterested kids

Instill the notion that:'The customer is your bread and butter'.

Formby Cycles

7 years ago

HI John

Thank you for your feed back. If there is anything you would like to discuss please call the store and we will be happy to listen.to your concerns

Regards

Formby Cycles

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/08/2017

Great service, arrived quickly and no problems when I had to take it back. The only thing I would say is I wish there was free click and collect.

Formby Cycles

7 years ago

Thank you for your comments, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Recenze produktu

Trusted Customer

7 years ago

Datum nákupu: 24/07/2017

Co říká Trusted Customer o Formby Cycles:

satisfactory

Bike damaged on arrival but resolved quickly to my satisfaction

Formby Cycles

7 years ago

Hi Chris

Thank you for leave you comment.

Formby cycles

Důvěryhodný zákazník

7 years ago

Datum nákupu: 04/07/2017

Although they promise next day delivery it does not happen.

They were very helpful but it did take some time. The website thanks you for your order but you are not informed when you will receive it.

Formby Cycles

7 years ago

Hi Phiippa Thank you for you comments We do try to send out items the next working day but unfortunately on this occasion part of your order was out of stock which caused the delay. We take on board your point about the customer informed and we will be making sure this doesn't happen again.

Regards

Formby Cycles

Recenze produktu

Trusted Customer

Le8 4aw

8 years ago

Datum nákupu: 02/06/2017

Co říká Trusted Customer o Formby Cycles:

All round excellent

After ordering the trek, i recieved an email saying they can't get it untill the 2018 model comes out, they offered me a giant contend sl 2 which was more money for the same price as an apology...

Přečíst vše

Formby Cycles

8 years ago

Hi Angus

Thank you for your review, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Trusted Customer

Widnes

8 years ago

Datum nákupu: 04/06/2017

Co říká Trusted Customer o Formby Cycles:

Excellent experience made easy by the staff everything done that we asked for with loads of good advice ,will definitely be returning ,thanks for everything

Formby Cycles

8 years ago

Hi Paul

Thank you for your review, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the futureKind

Regards

Formby Cycles

Trusted Customer

8 years ago

Datum nákupu: 15/04/2017

Co říká Trusted Customer o Formby Cycles:

Excellent service provided. Thank you.

Formby Cycles

8 years ago

Hi Ben

Thank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 11/02/2017

Co říká Trusted Customer o Formby Cycles:

Excellent service by Formby Cycles

Fast efficient service with plenty of communication. Couldn't fault them.

Formby Cycles

8 years ago

Hi CarlThank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards Jon

Formby Cycles

8 years ago

Hi Iain

Sorry for the mistake in previous my reply. I am still getting use to using Feefo and I got mixed up with names

Kind Regards Jon

Trusted Customer

8 years ago

No worries Jon. Thanks for the response.

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 05/12/2016

Co říká Trusted Customer o Formby Cycles:

perfect

Great price and the finance option was perfect.

Paula

Formby Cycles

8 years ago

Hi Carl

Thank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Neobdržel/a jste pozvánku k recenzi?

O Formby Cycles

Online Bike Shop UK: Formby Cycles is a leading Online Bike Store. We offer a wide range of road & hybrid bikes at best prices with an unbeatable finance option. Our showroom features hundreds of mountain, road & hybrid bikes plus accessories and we also offer a repairs & servicing service

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01704 835720

101-103 Altcar Road, Formby, Merseyside, L37 8DL, United Kingdom

Proč věřit recenzím Feefo?