Renewed contract, which involved new equipment, also continuation of existed appliances. All carried out efficiently, with the usual Forbes level of service.
Communication to start with was very slow. Plus I got no instruction how to operate the machine.
Alkas
Forbes Rentals
8 years ago
Dear Mrs Bristow, Thank you for your valuable feedback. I do apologise for any inconvenience caused due to delays with credit decision that caused you to chase our sales executives. I see from our record you spoken with them on 5/4/2017 around 11am then called back before 5pm on that day to check status. I have passed on your feedback to relevant team.
I can see you have opted for our value range of washing machine. I m sorry that manual was not sent with appliance. Unfortunately the format of the user manual is not a standard printer friendly version. I see you have spoken with one of my colleague who arranged to send a manual.
If you haven't received one please let me know and I will send another copy.
I will also email you a copy for future reference. Thanks again for giving us a chance to improve services we deliver to you. If you need any assistance please contact our customer care team on 01737 647400.
Kind regards
Alkas
Recenze produktu
Datum nákupu: 12/04/2017
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
i have been with forbes for some years now i got a washing machine now a scooter cant fault forbes exelent
Datum nákupu: 18/04/2017
0
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AN
Anjali
Ověřeno Feefo
Manchester
9 years ago
Co říká Anjali o Forbes Rentals:
Very professional service - from the representative on the phone to delivery. Everything was explained clearly so I knew what I was paying for and why. Delivery guys were punctual and installed my...
Many thanks for your positive feedback. We are extremely pleased to hear that you are enjoying your Panasonic television and hope you continue to get an enjoyable viewing experience. As always our customer care team is always on hand if you require any further assistance along with our sales team ff you wished to speak with them.
Kind Regards
Forbes Rentals
Recenze produktu
Datum nákupu: 21/03/2017
0
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MT
MR D TOSH
Ověřeno Feefo
9 years ago
Co říká MR D TOSH o Forbes Rentals:
You succeed in taking out the muddle and mystery which today's technological world poses for ancient fools like me
Datum nákupu: 28/03/2017
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Very good really but also staff did not understand the difference between an automatic timer oven and a pre set timer automatic I cannot leave my home and pre set the oven I now have to come home and...
As a long term TV rental customer ( for over 25yrs!) I would thoroughly recommend Forbes for anyone who wants to update their equipment without having the bother of buying and disposing of out...
Established in 1926, Forbes Rentals rents laundry, kitchen and electrical appliances as well as TVs and mobility scooters to customers across the UK. A family business with an expansive network of depots and field engineers, we provide a highly responsive, local based service on a nationwide basis.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Established in 1926, Forbes Rentals rents laundry, kitchen and electrical appliances as well as TVs and mobility scooters to customers across the UK. A family business with an expansive network of depots and field engineers, we provide a highly responsive, local based service on a nationwide basis.