Recenze společnosti FlyDirect

Thank you for your feedback, and we’re very sorry to hear of your disappointment with both the onboard catering and the delay to your flight. We will pass on all feedback to our partners at BA CityFlyer While these operational issues were outside of our direct control, your feedback is welcomed. We’re sorry we were unable to deliver the experience you expected on this occasion and we do hope that you reconsider booking with FlyDirect for a future trip.

Thank you for your feedback. We understand how frustrating repeated delays can be, especially when choosing a direct flight for convenience. We’re very sorry your recent journeys were impacted by operational and weather-related disruption, along with poor communication at the airport. While many of these issues were outside of our control, we absolutely appreciate the impact this has had on your experience and confidence in travelling with us. Your comments will be shared with the airline and airport partners involved, and we do hope we’ll have the opportunity to restore your confidence in the future.

What lovely words, we are glad to hear that the relevant teams kept our clients up to date with information on the day with regards to any delays and we hope that you choose to use FlyDirect for your next trip.